IT Desktop Support Engineer

• Configuring and Managing Microsoft outlook 2003 & 2007,2010, 2013, and office365 .
• Resolving issues raised at it helpdesk related to desktops, Internet, and printer)
• Installing and configuring vpn (Virtual Private network ) client.
• Troubleshooting all standard software and organizational applications and provide a 1st level troubleshooting .
• Troubleshooting all hardware as well as software issues with permanent solutions.
• Backup Email in Outlook and delete it from the server - Public folder backup weekly
• Accounts software backup daily (Adorn, INT, AMK, Santhosh, KING BAZAAR, dumisoft)
• cctv installation and configuration (INT, MHS, King Bazaar)
• CCTV camera backup (Removed HDD after 20 Days)
• Coordinate with Vendors for IT requirement
• Purchasing IT Material from the Market
• Shifting PC and Printer
• Cabling and crimping Internet cable
• Keeping a record of IT Asset
• Purchasing a Domain for the website and keeping an expiring record
• Email ID creation, deletion, and backup in Outlook
• Editing in Photoshop (Company logo, Email signature, and Adorn products)
• Keep a record of the user's pc, email password
• Visiting Etisalat for documentation
• Changing laptop, Desktop, and Server Hardware
• Configured and troubleshoot Network printer and scanner.

Go to Gulf