Rooms Controller - Front Office Operations - Atlantis The Royal - Dubai, UAE

Atlantis The Palm View all jobs

  • Dubai
  • DH 9,000-12,000 per month
  • Permanent
  • Full-time
  • 1 month ago
Rooms Controller - Front Office Operations - Atlantis The Royal - Dubai, UAEPosition Overview
Rooms Controller at Atlantis The Royal Dubai manages room allocation, pre-registration procedures, and check-in coordination within a high-occupancy ultra-luxury resort on Palm Jumeirah. This role supports front office operations by ensuring accurate reservation handling, efficient guest arrivals, and structured room status management in a fast-paced hospitality environment.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Hotel Management
Salary: 9000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
  • Coordinate pre-registration procedures and prepare guest key packets in advance
  • Manage room assignments and track availability in alignment with occupancy forecasts
  • Organize check-in procedures for individual guests and arriving groups
  • Confirm reservations, process cancellations, and update system records accurately
  • Monitor and review out-of-order rooms on a daily basis
  • Handle room change and check-out extension requests when operationally feasible
  • Communicate room status updates to housekeeping and front office teams
  • Maintain accurate documentation and follow internal operating procedures
Ideal Profile
  • Bachelor's degree in Hospitality Management or related field preferred
  • Minimum 2 years experience in a similar role within a luxury hotel environment
  • Exposure to housekeeping coordination and front office systems
  • Strong attention to detail and organizational capability
  • Ability to work efficiently in a high-volume guest service setting
  • Clear communication skills and structured problem-solving approach
Skills Set
  • Room allocation and inventory management
  • Pre-registration and check-in coordination
  • Reservation system handling
  • Inter-department communication
  • Guest request management
  • Operational accuracy and documentation control
Why Join Us
  • Tax-free salary paid in UAE Dirhams
  • Comprehensive medical insurance including dental coverage
  • Annual return flight allowance
  • Employee dining privileges within resort outlets
  • Discounted stays across Kerzner properties worldwide
  • Incentive programs and colleague engagement initiatives
  • Structured training programs and internal career mobility opportunities
About the Company
Atlantis The Royal Dubai operates under Kerzner International on the crescent of Palm Jumeirah as an ultra-luxury experiential resort. Together with Atlantis The Palm, the destination integrates premium accommodation, dining venues, entertainment attractions, and large-scale hospitality operations. With thousands of professionals across operational divisions, Atlantis provides structured career pathways within Dubai's competitive luxury hospitality sector and supports long-term professional growth across its global portfolio.Job Title Rooms Controller - Front Office Operations - Atlantis The Royal - Dubai, UAE
Job Description Rooms Controller - Front Office Operations - Atlantis The Royal - Dubai, UAEPosition Overview
Rooms Controller at Atlantis The Royal Dubai manages room allocation, pre-registration procedures, and check-in coordination within a high-occupancy ultra-luxury resort on Palm Jumeirah. This role supports front office operations by ensuring accurate reservation handling, efficient guest arrivals, and structured room status management in a fast-paced hospitality environment.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Hotel Management
Salary: 9000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
  • Coordinate pre-registration procedures and prepare guest key packets in advance
  • Manage room assignments and track availability in alignment with occupancy forecasts
  • Organize check-in procedures for individual guests and arriving groups
  • Confirm reservations, process cancellations, and update system records accurately
  • Monitor and review out-of-order rooms on a daily basis
  • Handle room change and check-out extension requests when operationally feasible
  • Communicate room status updates to housekeeping and front office teams
  • Maintain accurate documentation and follow internal operating procedures
Ideal Profile
  • Bachelor's degree in Hospitality Management or related field preferred
  • Minimum 2 years experience in a similar role within a luxury hotel environment
  • Exposure to housekeeping coordination and front office systems
  • Strong attention to detail and organizational capability
  • Ability to work efficiently in a high-volume guest service setting
  • Clear communication skills and structured problem-solving approach
Skills Set
  • Room allocation and inventory management
  • Pre-registration and check-in coordination
  • Reservation system handling
  • Inter-department communication
  • Guest request management
  • Operational accuracy and documentation control
Why Join Us
  • Tax-free salary paid in UAE Dirhams
  • Comprehensive medical insurance including dental coverage
  • Annual return flight allowance
  • Employee dining privileges within resort outlets
  • Discounted stays across Kerzner properties worldwide
  • Incentive programs and colleague engagement initiatives
  • Structured training programs and internal career mobility opportunities
About the Company
Atlantis The Royal Dubai operates under Kerzner International on the crescent of Palm Jumeirah as an ultra-luxury experiential resort. Together with Atlantis The Palm, the destination integrates premium accommodation, dining venues, entertainment attractions, and large-scale hospitality operations. With thousands of professionals across operational divisions, Atlantis provides structured career pathways within Dubai's competitive luxury hospitality sector and supports long-term professional growth across its global portfolio.
Post DetailsJob Start Date
Salary from 9000.00
Salary to 12000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

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