Account Manager - MEA
The Economist Group
- Dubai
- Permanent
- Full-time
- Meet and connect with existing strategic accounts across the region, maintaining relationships to ensure services are relevant to their business needs
- Be responsible for negotiating renewal terms, implementing annual price increases and selling additional subscription services to the client
- Have the ability to demonstrate EIU services and connect our capabilities with client needs
- Achieve business growth through up-sell and cross-sell opportunities with existing clients
- Identify risk within assigned accounts and work with internal and external stakeholders to present solutions
- Own overall relationship with assigned clients, manage customer success activities such as coordinating onboarding and training of existing clients across specified product portfolios
- Provide accurate monthly renewal forecasts/reports to management
- Prepare timely sales reports, sales invoiced, pipeline, monthly, quarterly, and end year forecasts
- Engage and share best practices with colleagues on commercial/sales matters
- Utilize standard Economist Group reporting systems to ensure management is fully informed on all KPIs
- Maintain knowledge of the competitive landscape and an understanding of business trends and global affairs
- An undergraduate degree preferably in international affairs or economics or equivalent work experience
- Experience with Salesforce.com, forecasting tools and balance sheet/billing management
- Significant experience with new business development
- Prior experience in selling information and intelligence solutions
- The ability to thrive upon expectation and exposure
- Proficiency in English with business-level fluency in other languages an advantage
- Demonstrable relationship building and communication skills (written and verbal)
- Self-motivated and driven with excellent organizational and follow-up skills
- Successful track record of exceeding retention and sales quotas
- Willingness to travel and ability to organise trips effectively