Position OverviewWe are looking for a Strategic Vendor Manager to own and grow key vendor partnerships across Mumzworld’s ecosystem. This role will focus on vendor performance, commercial negotiations, strategic planning, and long-term partnership development, ensuring vendors are aligned with Mumzworld’s growth objectives, customer promise, and operational standards.The ideal candidate brings strong commercial acumen, relationship management skills, and experience working with brands or suppliers in an e-commerce or retail environment.Key ResponsibilitiesVendor Strategy & PerformanceOwn and manage a portfolio of strategic vendors, driving revenue growth, margin improvement, and long-term partnership valueDevelop joint business plans (JBPs) with key vendors aligned to category and company objectivesMonitor and review vendor performance against KPIs including sales, margin, availability, promotional effectiveness, and operational SLAsCommercial & NegotiationLead commercial negotiations covering pricing, margins, trading terms, promotions, exclusivity, and marketing investmentsEnsure optimal commercial terms that support profitability while maintaining strong vendor relationshipsIdentify opportunities for incremental revenue streams through vendor-funded initiatives and on-site placementsPlanning & ExecutionCollaborate with Category, Marketing, Supply Chain, Finance, and Tech teams to execute vendor strategies effectivelySupport campaign planning, seasonal events, and promotional calendars in partnership with vendorsEnsure timely onboarding of new vendors, products, and initiativesData, Insights & ReportingAnalyze vendor-level performance data to identify trends, risks, and growth opportunitiesPrepare regular performance reviews and insights for internal stakeholders and vendorsUse data to influence decision-making and vendor discussionsRelationship & Stakeholder ManagementAct as the primary point of contact for assigned vendors, ensuring strong communication and alignmentBuild trusted, long-term relationships with senior vendor stakeholdersProactively resolve issues related to performance, supply, or executionSkills & CompetenciesStrong commercial and negotiation skillsStrategic thinking with strong execution capabilityData-driven and analytical mindsetExcellent stakeholder and relationship management skillsStrong communication and presentation skillsAbility to thrive in a fast-paced, high-growth environmentCollaborative, solution-oriented approachExperience & Qualifications4-7 years of experience in vendor management, account management, category management, buying, or commercial rolesExperience in e-commerce, retail, FMCG, consumer goods, or marketplace environmentsProven track record of managing and growing vendor or brand relationshipsStrong proficiency in Excel and data analysis toolsExperience working cross-functionally with multiple teamsWe Are Keen to Work with Talent ThatHas an entrepreneurial mindset and enjoys building and scaling businessesIs commercially sharp and outcome-drivenValues teamwork, ownership, and accountabilityIs comfortable with ambiguity and changeBelieves no task is too small when it comes to delivering impactWhy Join Mumzworld?This is an opportunity to play a key role in shaping strategic vendor partnerships at the region’s leading mother, baby and child e-commerce platform - working with a passionate team, iconic brands, and a fast-growing customer base across the GCC.The region's most trusted online shopping destination for mothers. Built by parents, for parents.
