Program Manager

TASC Outsourcing View all jobs

  • Dubai
  • Permanent
  • Full-time
  • 1 day ago
Role SummaryExperienced Program Manager (10+ years) required to lead the mobilisation and planning phase of a data transformation program within the higher education sector in Saudi Arabia. The initial 3-month engagement will focus on establishing the program plan, governance, delivery approach, and readiness for implementation of a new Microsoft Azure-based data environment (e.g., data platform, integration, analytics, and reporting). The role will work with senior university stakeholders, IT/data teams, and delivery partners to set the program up for successful execution.Key Responsibilities
  • Program mobilisation & planning (first 3 months): Define scope, outcomes, roadmap, workstreams, milestones, dependencies, and resourcing plan for the Azure data environment implementation.
  • Governance & operating model: Establish program governance, decision forums, reporting cadence, RAID management, and delivery standards (templates, controls, stage gates).
  • Stakeholder management: Engage senior leadership and business owners (e.g., academic, finance, student services, research) to align priorities, secure sponsorship, and manage expectations.
  • Delivery partner/vendor coordination: Manage relationships with systems integrators, Microsoft/Azure partners, and internal IT teams; clarify roles, responsibilities, and deliverables.
  • Requirements & use-case alignment: Drive discovery workshops to confirm priority use cases, data domains, reporting needs, and success measures.
  • Data & platform readiness: Coordinate planning for data migration, integration, security, identity/access, data governance, and target architecture alignment (working with technical leads).
  • Define and implement adoption & benefits tracking (baseline, targets, KPIs, dashboard reporting).
  • Lead preparation for cutover and hypercare, including legacy coexistence approach, support model, SLAs, escalation paths, and handoffs.
  • Risk, issue, and dependency management: Identify and actively manage program risks (e.g., data quality, change adoption, integration complexity, timelines).
  • Executive reporting: Produce clear program status reporting and recommendations for steering committees and senior stakeholders.

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