Fircosoft Continuity

• Responsible to deliver proposed architectural solutions, change initiatives, manage BAU activities that span across one or more business units

• Day-to-day management and ownership of screening systems/initiatives – Fircosoft for customer screening and payment screening spanning across 8 countries

• Manage the resources efficiently and prioritize system enhancement/up-grades

• Ensure production system stability by supporting Application in different time zones.

• Ability to prioritize the defects and issues and address it on time.

• Understand interdependencies between technology, operations and business needs

• Act as an internal quality control check for the platform owner and manage ongoing quality control and participate in quality issue resolution

• Identification and escalation of system control and compliance issues, assess and document the related risk, and make recommendations for resolution.

• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

• Adept at conducting research into project-related issues and products

• Perform proactive data analytics work and manage the data quality and integrity in the systems

• Ensure our systems are compliant with banks governance policy

• Propose enhancements to the systems used by Compliance to generate efficiencies and/ or improve our financial crime risk management.

• Member of the development/ implementation team working on assigned tasks, projects and IT initiatives.

• Interacts with members and other functional teams including members of the off- shore team

• Work with team members participating in shadowing and training activities

• Adhere to information controls and security frameworks/ procedures, including change and incident management process

• Should be a team player and provide support to the team including meetings, knowledge transfer and activity reporting

• Resolve production incidents in a smooth and timely manner with minimal impact to business

• Investigate and understand the cause of defects raised

• Create RCA document for the defects / incidents and should be good at providing permanent fix/solution

• Put in controls and checks in place to monitor and smooth functioning of production systems

Bayt