Parts Sales Executive | Al Futtaim Automotive | FAMCO - Trucks
Al-Futtaim
- Dubai
- Permanent
- Full-time
- Achieve parts sales and profitability targets by selling aftermarket products and services to customers.
- Handle customer inquiries and communications, ensuring excellent customer experience and resolving complaints promptly.
- Update customer databases and identify new business opportunities in the market.
- Analyze and manage parts business potential and penetration for assigned customers.
- Gather and report market intelligence in the aftermarket sector.
- Ensure monthly overdue payments from customers are within agreed targets.
- Gather customer feedback on dealer and truck performance.
- Demonstrated customer service skills and the ability to develop strong business relationships.
- Strong sales skills including the ability to sell opportunities, ideas, and concepts, with excellent negotiation and closing skills.
- Commercial attitude and understanding of business dynamics.
- Ability to professionally engage with customers at various levels, from middle management to senior executives.
- Proficient in self-planning and time management.
- Presentable and capable of effectively promoting the company.
- Strong computer skills, including proficiency in Microsoft Office.
- Fluent in English; proficiency in Arabic is advantageous.
- Excellent communication and interpersonal skills.
- Self-motivated with a customer-focused nature.
- Upholds high standards of ethics and integrity.
- Strong technical knowledge of earthmoving machines, with a minimum of 5 years of parts and/or workshop experience.
- Possesses a degree, diploma, or equivalent technical qualification.
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.