Quality Officer
Giesecke+Devrient View all jobs
- Dubai
- Permanent
- Full-time
- Drive Regional Quality Excellence:
- Lead and develop the MEA Quality Organization by setting strategic quality goals, managing product and supply chain quality in line with CTCS standards, and ensuring customer feedback drives continuous improvement.
- Own and Maintain the Integrated Management System (IMS):
- Oversee implementation, certification, and auditing of ISO 45001/14001, ensuring compliance with regulatory and CTCS requirements through effective standards, processes, and management reviews.
- Strengthen Quality Performance & Culture:
- Implement robust quality processes, performance indicators, and data-driven improvements while fostering a strong quality culture across projects, services, and installed base through reporting, monitoring, and training.
- Promote Health, Safety & Environmental Excellence:
- Safeguard workplace health and safety through risk assessments, inspections, incident reviews, and training, ensuring full compliance with legal and organizational HSE standards.
- Develop and lead the quality organization in the region MEA
- Develop goals and tasks in accordance with the MEA management
- Be regional quality head, develop and present its value to the organization
- Develop and lead the quality management for products and supply chain in accordance with CTCS guidelines
- Liaise closely with sales, service and project management teams to collect and analyze customer feedback on quality
- Integrated Management System (IMS)
- Be responsible, implement, manage and maintain the certifications (ISO 45001/ 14001) in the organization
- Perform and manage internal and external audits assuring the effectiveness of the Integrated Management System as per applicable regulatory agencies
- Establish and enforce standards, policies, and procedures that align with CTCS regulatory to support the complete lifecycle of our CTCS products and services
- Ensure Management Reviews of Quality through strategic reporting
- General Quality Management
- Implement and maintain processes and the organization needed to ensure stable quality regarding installed base, projects and services
- Develop and implement Quality reporting and continuous evaluation and improvement of Performance Indicators and their value to the organization
- Monitor and analyze quality metrics and performance indicators to identify trends, patterns, and areas of improvement.
- Use data-driven insights to implement corrective actions and drive continuous improvement
- Stay updated with relevant standards, ensuring the organization's compliance with IMS requirements. Enhance quality culture by regular reporting and training
- Additional Responsibility as Health & Safety Officer
- Ensure workplace safety and compliance by implementing and maintaining health, safety, and environmental policies in line with legal and organizational standards.
- Identify, assess, and mitigate risks through regular inspections, incident investigations, and proactive hazard prevention measures.
- Promote a strong safety culture by delivering training, raising awareness, and driving continuous improvement in health and safety practices.
- Bachelor of Engineering or a comparable qualification
- Proven relevant professional experience in Management Systems, with a focus on product-/supplier quality, EHS and processes
- Good English skills in spoken and written form
- Very good analytical and conceptual skills, combined with high initiative and resilience
- Ability to work in a global team
- High level of social skills and communication abilities