Sales Executive-Logistics

• Receiving/Generating sales leads.

• Maintain a minimum of 5 quality customer visits on all business days (cold calls and prescheduled meetings included).

• Record sales visits on CRM systems daily before end of business day.

• Include existing customer visits as part of daily visit target.

• Perform customer profiling during initial visit/call using the customer profile template; gather detailed service requirements to generate proposals.

• Send customer requirements to operations department for quotation and workflow.

• Process information and prepare initial proposals with company profile.

• Approach clients for sales meetings while keeping relevant company details intact.

• Conduct constant follow-up via email, phone, or visits to gather feedback.

• Confirm and negotiate pricing.

• Draft contract/SLA upon price confirmation; rejected proposals are recorded for future reference.

• Forward contracts/SLAs for legal approval and signature.

• Open customer account in CRM with finance approval.

• Provide basic training to customers on CRM via IT department.

• Begin receiving shipments and follow up on orders.

• Track client operations and account service protocols.

• Act as the first point of contact for customer issues or complaints, managing them internally with stakeholders.

• Recommend improvements to company policy.

• Direct implementation of procedures and controls to ensure compliance with procedural/legislative requirements while delivering quality and cost-effective service.

• Prepare MIS statements and reports pertaining to departmental, departmental requirements, policies, and standards.

• Negotiation • Basic math and business knowledge • Computer and software skills

• Foundational Sales Knowledge • Communication Skills • Positive Attitude • Time Management • Team Player

• Hands-on experience with CRM software and MS Office

• Understanding of sales performance metrics

• Product and Technical Knowledge

• Account Management and Planning

• Business Development and Customer Value Management

• Managing the Sales Process and Market, Industry and Competitive Knowledge

Antal International