System Development Specialist - Dicetek LLC - Dubai, UAE

• Provide immediate technical support to internal users and strategic partners using enterprise systems and applications.
• Diagnose system-related technical issues and coordinate resolution with relevant stakeholders across departments.
• Plan and implement periodic system updates, patches, and maintenance activities to ensure operational stability.
• Execute structured testing plans for new system processes, services, and enhancements before deployment to the live environment.
• Manage user account creation, access control, and permission configuration in line with approved IT security policies.
• Respond to technical queries related to system functionality and ensure timely resolution of service disruptions.
• Monitor and resolve software, application, and operating system issues affecting performance.
• Conduct periodic coordination meetings with business teams to gather system development requirements and improvement feedback.
• Support continuous improvement initiatives to enhance system efficiency, reliability, and scalability.

• Bachelor's degree in Information Technology, Computer Science, or related discipline.
• Proven experience in system development, application support, or enterprise system management.
• Strong knowledge of software lifecycle management and system testing methodologies.
• Experience handling user access management and IT governance procedures.
• Understanding of operating systems, application troubleshooting, and system performance optimization.
• Ability to collaborate with cross-functional teams and external stakeholders.
• Strong analytical and problem-solving skills with attention to detail.

• System troubleshooting and diagnostics
• Application lifecycle management
• User access and permission management
• Software testing and deployment support
• IT documentation and reporting
• Stakeholder coordination
• Continuous improvement processes

• Opportunity to work on enterprise-level IT systems and digital transformation initiatives
• Exposure to advanced system support and development environments
• Career growth within a professional IT services organization
• Collaborative and innovation-driven workplace culture
• Competitive compensation aligned with Dubai IT market standards

• Provide immediate technical support to internal users and strategic partners using enterprise systems and applications.
• Diagnose system-related technical issues and coordinate resolution with relevant stakeholders across departments.
• Plan and implement periodic system updates, patches, and maintenance activities to ensure operational stability.
• Execute structured testing plans for new system processes, services, and enhancements before deployment to the live environment.
• Manage user account creation, access control, and permission configuration in line with approved IT security policies.
• Respond to technical queries related to system functionality and ensure timely resolution of service disruptions.
• Monitor and resolve software, application, and operating system issues affecting performance.
• Conduct periodic coordination meetings with business teams to gather system development requirements and improvement feedback.
• Support continuous improvement initiatives to enhance system efficiency, reliability, and scalability.

• Bachelor's degree in Information Technology, Computer Science, or related discipline.
• Proven experience in system development, application support, or enterprise system management.
• Strong knowledge of software lifecycle management and system testing methodologies.
• Experience handling user access management and IT governance procedures.
• Understanding of operating systems, application troubleshooting, and system performance optimization.
• Ability to collaborate with cross-functional teams and external stakeholders.
• Strong analytical and problem-solving skills with attention to detail.

• System troubleshooting and diagnostics
• Application lifecycle management
• User access and permission management
• Software testing and deployment support
• IT documentation and reporting
• Stakeholder coordination
• Continuous improvement processes

• Opportunity to work on enterprise-level IT systems and digital transformation initiatives
• Exposure to advanced system support and development environments
• Career growth within a professional IT services organization
• Collaborative and innovation-driven workplace culture
• Competitive compensation aligned with Dubai IT market standards

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