Key Account Representative (Collection)

• Follow up with the Accounts Receivable team for any overdue invoices.
• Arrange meeting with the customers for collection of any overdue invoices.
• Ensure that correct copies of cheque on every cheque submission, with the receipt voucher and submit it to the Account Receivable team by the end of the working day.
• Understand the cause for a non-collection of an overdue invoice and update the Account Receivables team with the reason.
• Update the Excel sheet with the reason for the delay in collection and ensure to attach the supporting documents when available.
• Resubmit any missing documents to the customer to ensure that the payment is not delayed.
• Provide forecasted and expected monthly collections to the Group Treasury Manager.

• Send the statement of account when requested by the customers through email.
• Reconcile the customer’s statement of account with Zahrawi’s statement of accounts based on the payment received.
• Provide full payment allocation details of each customer to the Account Receivable team within 2 working days to keep track of any open invoices in the system.
• Identify & inform the Group Treasury Manager and the Sr. Accounting Manager of any “at-risk” customers to either block the supply of products until payment is done or to proceed legally.

• Schedule regular meetings with the customers to build a better relationship with them to improve satisfaction levels.
• Handle and assist the customers with any questions or complaints they may have and involve the Sr. Accounting Manager in case of any further issues
• Investigate and solve any discrepancies found in a timely manner.

• Education: Bachelor’s degree in Finance or related
• Additional details:

• Candidate should be willing to move to Company Visa
• Candidate should be based in the UAE
• Experience: 1 - 2 years of experience
• Job Specific Skills: Finance, Accounts Receivable, Collections

Zahrawi Group