Guest Experience Associate - Four Points by Sheraton Bur Dubai - Dubai, UAE
Marriott View all jobs
- Dubai
- DH 3,500-4,000 per month
- Permanent
- Full-time
Guest Experience Associate at Four Points by Sheraton Bur Dubai plays an important role in delivering smooth and welcoming guest services within a well-established international hotel in Dubai, UAE. This position supports daily front office and guest services operations to ensure visitors receive professional assistance, comfortable stays, and responsive service aligned with global hospitality standards.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 3500-4000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Welcome guests upon arrival and assist with check-in and check-out procedures
- Respond to guest inquiries, requests, and service needs in a timely and professional manner
- Provide information about hotel facilities, nearby attractions, and local services in Dubai
- Coordinate with housekeeping and maintenance teams to resolve guest concerns quickly
- Support front office operations and ensure accurate record keeping of guest interactions
- Maintain a professional and welcoming lobby environment that reflects hospitality standards
- Assist guests with transportation arrangements, reservations, and general concierge services
- Previous experience in hotel front office, guest relations, or hospitality operations preferred
- Strong communication and interpersonal skills with a guest-focused approach
- Ability to handle guest requests calmly and efficiently in a busy hotel environment
- Professional appearance and positive attitude when interacting with guests
- Comfortable working in rotating shifts including weekends and holidays
- Basic computer knowledge and familiarity with hospitality systems is an advantage
- Customer service and guest relations skills
- Front desk operations and hospitality service awareness
- Communication and problem-solving abilities
- Team collaboration in hotel operations
- Time management and attention to detail
- Opportunity to work in an internationally recognized Marriott hospitality brand
- Exposure to professional hotel operations in Dubai's vibrant tourism industry
- Supportive team environment with learning and development opportunities
- Career growth within the global Marriott International portfolio of hotels
- Experience delivering service excellence in a dynamic hospitality setting
Marriott International is one of the world's leading hospitality companies with a global portfolio of hotels, resorts, and lifestyle brands. Four Points by Sheraton combines modern comfort with timeless hospitality, offering travelers dependable service, relaxed environments, and convenient locations. The Bur Dubai property provides guests with a welcoming stay while reflecting Marriott's commitment to service quality, professional growth, and inclusive workplace culture.Job Title Guest Experience Associate - Four Points by Sheraton Bur Dubai - Dubai, UAE
Job Description Guest Experience Associate - Four Points by Sheraton Bur Dubai - Dubai, UAEPosition Overview
Guest Experience Associate at Four Points by Sheraton Bur Dubai plays an important role in delivering smooth and welcoming guest services within a well-established international hotel in Dubai, UAE. This position supports daily front office and guest services operations to ensure visitors receive professional assistance, comfortable stays, and responsive service aligned with global hospitality standards.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 3500-4000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Welcome guests upon arrival and assist with check-in and check-out procedures
- Respond to guest inquiries, requests, and service needs in a timely and professional manner
- Provide information about hotel facilities, nearby attractions, and local services in Dubai
- Coordinate with housekeeping and maintenance teams to resolve guest concerns quickly
- Support front office operations and ensure accurate record keeping of guest interactions
- Maintain a professional and welcoming lobby environment that reflects hospitality standards
- Assist guests with transportation arrangements, reservations, and general concierge services
- Previous experience in hotel front office, guest relations, or hospitality operations preferred
- Strong communication and interpersonal skills with a guest-focused approach
- Ability to handle guest requests calmly and efficiently in a busy hotel environment
- Professional appearance and positive attitude when interacting with guests
- Comfortable working in rotating shifts including weekends and holidays
- Basic computer knowledge and familiarity with hospitality systems is an advantage
- Customer service and guest relations skills
- Front desk operations and hospitality service awareness
- Communication and problem-solving abilities
- Team collaboration in hotel operations
- Time management and attention to detail
- Opportunity to work in an internationally recognized Marriott hospitality brand
- Exposure to professional hotel operations in Dubai's vibrant tourism industry
- Supportive team environment with learning and development opportunities
- Career growth within the global Marriott International portfolio of hotels
- Experience delivering service excellence in a dynamic hospitality setting
Marriott International is one of the world's leading hospitality companies with a global portfolio of hotels, resorts, and lifestyle brands. Four Points by Sheraton combines modern comfort with timeless hospitality, offering travelers dependable service, relaxed environments, and convenient locations. The Bur Dubai property provides guests with a welcoming stay while reflecting Marriott's commitment to service quality, professional growth, and inclusive workplace culture.
Post DetailsJob Start Date
Salary from 3500.00
Salary to 4000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf