IT Service Delivery Manager

  • Dubai
  • Permanent
  • Full-time
  • 9 days ago
Latinum HR Solutions is hiring for a client.
Location: Dubai, UAE
Salary: AED 24,000 - 32,000 per month
Experience: 7-12 yearsWhat you'll do:
  • Manage end-to-end IT service delivery and support operations
  • Ensure SLA compliance and high service quality
  • Lead service improvement and process optimization initiatives
  • Coordinate with infrastructure, application, and support teams
  • Manage vendors and third-party service providers
Ideal profile:
  • Strong experience in IT service management or delivery roles
  • Knowledge of ITIL frameworks and service operations
  • Experience managing large support teams and vendors
  • Strong stakeholder and leadership skills
This role is ideal for professionals looking to lead critical IT service operations within enterprise environments in the UAE.Disclaimer: GotoGulf is a platform that facilitates recruiters and jobseekers reach out to each other. Applicants are advised to research the bonafides of recruiters independently. We do not endorse requests for money payments and strictly advise against sharing personal or financial information. If you suspect malpractice, please email to us.

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