Director - Compliance

Majid Al Futtaim View all jobs

  • Dubai
  • Permanent
  • Full-time
  • 17 days ago
Job Purpose:The Majid Al Futtaim (MAF) Retail Compliance department, reporting functionally to the MAF Holding Compliance department and administratively to the Retail CEO, has three mandates. The mandates are Proactive compliance, Investigations, and Compliance Monitoring, which includes Code of Conduct and all related policies, Whistleblowing, Third-party risk management, Supplier Code of Conduct, Conflict of interest and Fraud, Waste and Abuse, Human Rights risk management, Regulatory Compliance management, Anti-bribery and corruption together with related areas, Anti-Money Laundering and Sanctions. The Director Compliance, which encompasses responsibilities across both Investigations and Compliance, is part of this mandate and resulting function and reports to the VP-Compliance at Holding.At MAF, we take pride in conducting our business in accordance with strong ethical standards. Our success is measured by the positive impact we have on the communities in which we operate and by the meaningful contribution we make to the region's sustained prosperity. Those ethical standards are defined in our Code of Conduct. Both MAF employees and business partners are expected to raise questions or concerns about behaviors or events that might infringe the Code of Conduct, our internal policies, the law, or anything we feel may put employees, our company or business partners at risk. Concerns raised will be reviewed in line with our Code of Conduct and supporting Investigation Policy.The Purpose of this role is to oversee the Retail Compliance function across all countries, managing the Compliance team in each country where Retail operates, with the support of the Holding Compliance team. The role ensures that Compliance mandates are consistently and properly implemented across all regions. Additionally, the position is responsible for executing compliance activities and supporting Retail investigations as required, supporting the VP Compliance and Investigations Director in establishing, maintaining, and evolving a strong compliance culture throughout the organization, with a focus on fulfilling all areas of the Compliance mandate.Job Details – Key Responsibilities and Accountabilities:
  • Contribute to setting up and maintaining a robust compliance framework aligned with regulatory requirements and Company Policies.
  • Liaise with the investigations team for investigative counts and identify corrective measures to either improve compliance monitoring or training and awareness.
  • Supporting the investigations team during investigations and identifying key resources within the Retail Compliance team to perform investigations in coordination with the Holding Investigations team.
  • Provide strategic advice to senior management on compliance risks and emerging regulatory issues.
  • Oversee compliance training, awareness, and reporting across Retail.
  • Collaborate with Legal, HR, Risk, and Security teams to ensure a consistent and coordinated approach to governance and ethics.
  • Support VP Compliance with preparing documentary reporting to regulators, auditors, and executive committees as required in either dashboards, MS Word, or PowerPoint.
  • Be mindful of growing talent with structured team management, timely feedback, and providing complex opportunities.
  • Support the execution of all Compliance activities across Retail Operations
Functional/Technical Competencies:
  • Stakeholder management
  • Compliance program development
  • Compliance monitoring
  • Fraud risk management
  • Training & development
  • Performance management
  • Change management
  • Food safety and hygiene compliance
  • Investigation management (handling and resolving incidents and compliance breaches)
  • Health & safety management
Other competencies
  • Managing goals and priorities of the department and its key stakeholders.
  • Demonstrating accountability for self
  • Able to adapt within a matrix organization.
  • Strong knowledge of computer systems.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to handle sensitive and confidential information with discretion.
Personal Characteristics and Required Background:Qualifications/education
  • Bachelor’s or Master’s in law, finance, forensics or demonstrated equivalent experience.
  • Professional certificates for Compliance Management, Business Ethics and/or forensic investigations such as CCEP-I, and Certified Fraud Examiner.
Experience
  • 12+ years of compliance experience, preferably within the Middle East and / or North Africa region.
  • Supporting investigative knowledge an advantage.
  • With an ideal of team leadership/managerial experience of at least 4-5 years.
  • Technical Compliance and investigation experience on internal misconduct, external regulator-led investigations around sanctions, human rights, etc.
  • Demonstrated experience on training senior stakeholders and compliance and investigation teams.
  • Demonstrated experience on unpicking and presenting complex areas in simpler form.

Majid Al Futtaim