Customer Service Associate - Al Futtaim Group - Dubai, UAE
AlFuttaim
- Dubai
- DH 3,500-5,000 per month
- Permanent
- Full-time
Customer Service Associate jobs in Dubai UAE within the retail sector offer an excellent opportunity to build a rewarding career in customer experience and store operations. This role focuses on delivering outstanding customer service, handling inquiries and complaints, supporting sales performance, and maintaining high retail standards. The position plays a critical role in enhancing customer satisfaction, improving in-store engagement, and contributing to overall revenue growth.Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 3500-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Greet customers warmly and provide professional assistance throughout their shopping journey.
- Handle customer inquiries, concerns, and complaints efficiently while ensuring positive resolution.
- Support sales activities by promoting products, explaining features, and recommending suitable options.
- Operate cash registers accurately and process payments in compliance with company policies.
- Maintain store cleanliness, visual merchandising standards, and organized product displays.
- Monitor stock levels, assist with inventory checks, and ensure timely replenishment.
- Follow company procedures related to loss prevention and security standards.
- Collaborate with team members to achieve store sales targets and service KPIs.
- Previous experience in retail customer service or sales environment preferred.
- Strong interpersonal and communication skills.
- Ability to handle customer concerns with patience and professionalism.
- Comfortable working in a fast-paced retail setting.
- Basic knowledge of POS systems and inventory handling.
- Customer relationship management
- Complaint resolution
- Retail sales support
- Cash handling and POS operations
- Inventory coordination
- Visual merchandising support
- Team collaboration
- Opportunity to work with one of the region's most established retail groups.
- Exposure to international brands and structured retail operations.
- Career development opportunities within Al Futtaim Group.
- Dynamic retail environment focused on service excellence and growth.
Al Futtaim Group is one of the most diversified and progressive privately held business groups headquartered in Dubai. With operations across automotive, financial services, real estate, retail, and healthcare, the group partners with more than 200 global brands and employs over 35000 people across multiple regions. Built on values of respect, integrity, collaboration, and excellence, Al Futtaim continues to deliver innovative solutions and world-class customer experiences across the Middle East, Asia, and Africa.Job Title Customer Service Associate - Al Futtaim Group - Dubai, UAE
Job Description Customer Service Associate - Al Futtaim Group - Dubai, UAEPosition Overview
Customer Service Associate jobs in Dubai UAE within the retail sector offer an excellent opportunity to build a rewarding career in customer experience and store operations. This role focuses on delivering outstanding customer service, handling inquiries and complaints, supporting sales performance, and maintaining high retail standards. The position plays a critical role in enhancing customer satisfaction, improving in-store engagement, and contributing to overall revenue growth.Job Details
Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 3500-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Greet customers warmly and provide professional assistance throughout their shopping journey.
- Handle customer inquiries, concerns, and complaints efficiently while ensuring positive resolution.
- Support sales activities by promoting products, explaining features, and recommending suitable options.
- Operate cash registers accurately and process payments in compliance with company policies.
- Maintain store cleanliness, visual merchandising standards, and organized product displays.
- Monitor stock levels, assist with inventory checks, and ensure timely replenishment.
- Follow company procedures related to loss prevention and security standards.
- Collaborate with team members to achieve store sales targets and service KPIs.
- Previous experience in retail customer service or sales environment preferred.
- Strong interpersonal and communication skills.
- Ability to handle customer concerns with patience and professionalism.
- Comfortable working in a fast-paced retail setting.
- Basic knowledge of POS systems and inventory handling.
- Customer relationship management
- Complaint resolution
- Retail sales support
- Cash handling and POS operations
- Inventory coordination
- Visual merchandising support
- Team collaboration
- Opportunity to work with one of the region's most established retail groups.
- Exposure to international brands and structured retail operations.
- Career development opportunities within Al Futtaim Group.
- Dynamic retail environment focused on service excellence and growth.
Al Futtaim Group is one of the most diversified and progressive privately held business groups headquartered in Dubai. With operations across automotive, financial services, real estate, retail, and healthcare, the group partners with more than 200 global brands and employs over 35000 people across multiple regions. Built on values of respect, integrity, collaboration, and excellence, Al Futtaim continues to deliver innovative solutions and world-class customer experiences across the Middle East, Asia, and Africa.
Post DetailsJob Start Date
Salary from 3500.00
Salary to 5000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf