Job Title:Job Code :Location: Abu DhabiEducation: Bachelor’s degreeIndustry: Facilities managementLanguage: Excellent English is a mustJOB DESCRIPTION:
Leading, Mentoring, and supervising the customer service team.
Handling escalated customer inquiries, complaints, and complex issues.
Monitoring and assessing customer service interactions for quality and compliance
Developing and implementing strategies to enhance customer satisfaction
Analysing customer feedback to identify area for improvement
