Senior IT Technical Support Engineer
- United Arab Emirates
- DH 6,000 per month
- Permanent
- Full-time
Provide L2/L3 technical support for hardware, software, and network issues.
Troubleshoot Windows OS, servers, enterprise applications, and IT peripherals.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
Manage Active Directory accounts, permissions, and group policies.
Support LAN/WAN infrastructure, switches, routers, and VPN systems.
Monitor system performance and ensure IT system availability and security.
Coordinate with vendors for hardware and software support.
Maintain detailed documentation of incidents and technical resolutions.Requirements & Qualifications:
Bachelor's degree in IT, Computer Science, or related field.
4-6 years of experience in IT technical support or system administration.
Strong knowledge of Windows Server, Active Directory, Office 365, and networking.
Hands-on experience in hardware troubleshooting and system installations.
Relevant certifications (Microsoft, Cisco, CompTIA) are a plus.
Strong problem-solving, analytical, and communication skills.Salary: AED 6,000 per monthDisclaimer: GotoGulf is a platform that facilitates recruiters and jobseekers reach out to each other. Applicants are advised to research the bonafides of recruiters independently. We do not endorse requests for money payments and strictly advise against sharing personal or financial information. If you suspect malpractice, please email to us.
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