Head of Retail Operations - ME
Lenskart
- Dubai
- Permanent
- Full-time
- Offer expertise, leadership, vision, and guidance to propel the strategic direction of the retail operation towards achieving exceptional performance across all retail aspects.
- Develop a comprehensive retail strategy aimed at maximizing profitability of the current portfolio while outlining a clear vision for future growth.
- Lead, support, and inspire the retail team, overseeing performance management, including direct managers and visual merchandisers.
- Collaborating with the merchandising, marketing and tech teams to deliver on the right customer experience
- Foster a team culture centered on empowerment and growth, emphasizing the creation of delightful customer experiences that surpass conventional standards.
- Strategize, set, and manage the annual retail operating budget, quarterly forecasting as necessary, and implementing corrective measures for underperformance.
- Establish a structured approach to utilize data for sales analysis, informing decision-making processes effectively.
- Champion the implementation and evaluation of an ambitious yet achievable retail strategy, accompanied by delivery plans to optimize revenue and identify new growth prospects.
- Ensure the availability of appropriate resources, systems, policies, processes, and guidelines, while ensuring compliance with regulations and best practices.
- The right candidate must possess robust retail experience in the Middle East, with a preference for a background in fashion.
- You must have demonstrated proficiency in commercial and analytical skills is essential.
- Experience in stakeholder management at senior levels is crucial.