Learning & Organizational Development Specialist - Learning & Organizational Development

• Prepare and report data analytics, dashboards and predictive analysis to improve compliance
• Reporting and tracking of key data points for HR Business Partners, HR Leadership Team and ULT stakeholders
• Support key communication plans and system deliverables in alignment with key stages of performance management process, Goal Setting, Mid-Year and Year End
• User testing and refinement in conjunction with ISG and NYU specialist teams for system enhancements
• Update and maintain internal communications and help guides with External Relations
• Assist in Developing timelines and create updated communications for performance cycle
• Create, design and test communication and user guides to support improvements in goal setting, year end and mid-year processes
• Report track and manage confidential performance and talent data using excel tables and linked dashboards
• Leverage AI to improve and automate interactive dashboards including Service NOW, Performance Management and Learning monthly reports
• Talent management and succession planning data analytics and reporting

• Learning calendar design, scheduling and planning
• Facilitate and deliver pedagogy for bespoke learning programs including Tomoh, Student Assistants, Interns and National Talent Development initiatives
• Set up and create curriculum in I-learn and corresponding tracking systems
• E-Module design and creation including new and existing program pedagogy
• Liaise with internal departments including OEO, EHS, OIE and compliance to ensure integration and tracking of key programs. Audit and compliance.
• Create and maintain the learning and orientation catalog and intranet to engage learner audience
• Create relevant and tailored communication campaigns and catalogs to engage employees about learning options creating and preparing new programs such as Global Leader Program, Tomoh, and AI capability sessions
• Provide feedback to program participants, suppliers and generate reports for leadership
• Design, create and update intranet and prepare data analysis for decision making
• Create courses (online and live) on NYU iLearn
• Monitor data patterns and produce reports with recommendations
• Provide learner support (non-technical)

• Monthly and ad hoc dashboard reporting for HRBP, HRLT and NYUAD leadership
• Data tracking, reporting and evolution of predictive analysis tools to inform
• ServiceNOW project lead
• Register and communicate with learner queries, guide community groups through management of L&OD ServiceNow
• Ad hoc reporting and infographics for CHRO

• Assist in the planning and logistics of key programs including six core modules, alignment with internal stakeholder groups
• Development and tracking of leader level dashboard
• Integration and planning with key departments including OIE, OEO and NYUAD Executive Education
• Bespoke coaching utilising Clifton Strengths, IDI and DiSC to leverage team development interventions
• Primary owner for key processes and procedures with the Learning Management System, Academies and Certificate Programs, Databases, Tool Kits and Assessments
• Plan logistics and processes for learning events and provide project support for the Learning and Organizational Development team
• Research best practices for generating, modifying, and leveraging learning and organizational development programs

• Provide administrative and project support to the Director, Learning and Organizational Development, as well as team members. Key projects include and not limited to;

• Recognition programs
• Learning Festival/Week
• GILMI
• Learning Support Fund
• AI capability development
• Talent Management

• Assist in the preparation and control of the Learning and Organizational Development budget, and prepare expenditure and forecasting reports
• Handle the administration of procurement and payment matters for Learning and Organizational Development including events and workshops (more than 160)
• Manages external training requests and national talent management learning activities

• Bachelor's Degree in a related field

• 4+ years of relevant experience in Human Resources including performance management systems and instructional design
• Must have excellent and advanced excel skills
• Strong organizational, project management, and interpersonal skills. learning systems and capabilities in data analytics
• Proficiency in survey, communication tools, and technologies related to learning and development (i.e., Google Workplace, I-Learn, Qualtrics, etc.)
• Capability in dashboard, data visualisation and advanced ability to work and collaborate with multiple stakeholders across the University.including NYU stakeholders
• Strong independent problem-solving skills and demonstrated creativity
• Relevant experience in Learning and Development and/or Project Management, or equivalent combination of education and experience

• A specific qualification, certification or specialization in HR, Learning and Development or equivalent in Project Management
• Certifications in Learning design ideal, or diagnostics eg DiSC, Clifton Strengths, MBTI
• Expert user of google suite. AI capability in Gemini, Notebook LM and design tools

• Proficiency with instructional design and development of associated materials
• Knowledge of survey design, implementation, management, and analysis
• Experience and understanding of talent management and succession planning tools, systems and data reporting

New York University Abu Dhabi