Account Manager - Local Shops
Delivery Hero View all jobs
- Dubai
- Permanent
- Full-time
We are looking for an Account Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.QualificationsWhat's on Your Plate?
- Maintain continuous business relationships with clients/ restaurants.
- Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.
- Make sure that the menus of the clients are up to date at all times.
- Optimize the restaurant content (MOA, Delivery time).
- Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
- Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.
- Generating food coupons, promotions and vouchers from existing Shops.
- Convince clients / restaurants for brand promotion of Talabat pictures.
- Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.
- Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
- Encourage Shops to subscribe to the online payment gateway.
- Coordinate with the Shop, if the restaurant is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.
- Maintain accurate records of all sales and prospecting activities including:
-Closed sales
-Follow-up activities
-Sales expense report
-Presentations
-Sales meeting report (new restaurant)
-Daily signed contract reportAdditional InformationWhat Did We Order?
- Bachelor's degree in any discipline
- Previous experience in FMCG,- E-commerce and retail companies is preferred
- From 3 to 5 years of experience holding the same title or relevant
- Able to analyze data and sales statistics and curate a solution
- Excellent Communication & Negotiation skills
- Customer Oriented
- Adaptability & Flexibility