Product and Service Communications Manager Aviation Customer Experience Jobs
Qatar Airways View all jobs
- Dubai
- Permanent
- Full-time
Product and service communications manager roles in aviation focus on shaping strategic messaging, aligning product innovation with customer experience, and delivering impactful communication across internal and external stakeholders.Job Details
Country: UAE
City: Dubai
Industry: Airlines/Aviation
Function: Marketing Communications
Salary: 22000-32000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Develop and execute communication strategies for product and service initiatives
- Create product briefs, narratives, and technical communication content
- Translate complex product concepts into clear and impactful messaging
- Collaborate with cross-functional teams across design, digital, and service functions
- Align communication with brand strategy and customer experience goals
- Support product launches, campaigns, and internal engagement initiatives
- Act as liaison between product teams, marketing, and public relations
- Prepare executive presentations, reports, and strategic communication materials
- Manage content calendars aligned with product development and key milestones
- Track KPIs and measure effectiveness of communication strategies
- Lead and mentor team members to drive performance and collaboration
- Bachelor's degree in marketing, communications, or related field
- Experience in product communications, brand strategy, or corporate communications
- Strong storytelling and content development skills
- Ability to simplify complex technical concepts into engaging narratives
- Experience working with cross-functional and global teams
- Strong analytical and strategic thinking abilities
- Excellent presentation and stakeholder management skills
- Experience in aviation, hospitality, or customer experience preferred
- Strategic communication and content development
- Brand positioning and messaging
- Stakeholder collaboration and management
- Data analysis and KPI tracking
- Presentation and storytelling
- Project coordination and planning
- Opportunity to shape global aviation product communication strategies
- Work on innovative customer experience and product initiatives
- Competitive salary and comprehensive benefits
- Career growth within a leading international airline
- Exposure to cutting-edge aviation design and technology
- Collaborative and high-impact work environment
Qatar Airways Group is a globally recognized airline delivering world-class travel experiences through innovation, design, and service excellence. With a strong focus on customer experience and product excellence, the company continues to lead the aviation industry with forward-thinking strategies and global connectivity.Job Title Product and Service Communications Manager Aviation Customer Experience Jobs
Job Description Product and Service Communications Manager Aviation Customer Experience JobsPosition Overview
Product and service communications manager roles in aviation focus on shaping strategic messaging, aligning product innovation with customer experience, and delivering impactful communication across internal and external stakeholders.Job Details
Country: UAE
City: Dubai
Industry: Airlines/Aviation
Function: Marketing Communications
Salary: 22000-32000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Develop and execute communication strategies for product and service initiatives
- Create product briefs, narratives, and technical communication content
- Translate complex product concepts into clear and impactful messaging
- Collaborate with cross-functional teams across design, digital, and service functions
- Align communication with brand strategy and customer experience goals
- Support product launches, campaigns, and internal engagement initiatives
- Act as liaison between product teams, marketing, and public relations
- Prepare executive presentations, reports, and strategic communication materials
- Manage content calendars aligned with product development and key milestones
- Track KPIs and measure effectiveness of communication strategies
- Lead and mentor team members to drive performance and collaboration
- Bachelor's degree in marketing, communications, or related field
- Experience in product communications, brand strategy, or corporate communications
- Strong storytelling and content development skills
- Ability to simplify complex technical concepts into engaging narratives
- Experience working with cross-functional and global teams
- Strong analytical and strategic thinking abilities
- Excellent presentation and stakeholder management skills
- Experience in aviation, hospitality, or customer experience preferred
- Strategic communication and content development
- Brand positioning and messaging
- Stakeholder collaboration and management
- Data analysis and KPI tracking
- Presentation and storytelling
- Project coordination and planning
- Opportunity to shape global aviation product communication strategies
- Work on innovative customer experience and product initiatives
- Competitive salary and comprehensive benefits
- Career growth within a leading international airline
- Exposure to cutting-edge aviation design and technology
- Collaborative and high-impact work environment
Qatar Airways Group is a globally recognized airline delivering world-class travel experiences through innovation, design, and service excellence. With a strong focus on customer experience and product excellence, the company continues to lead the aviation industry with forward-thinking strategies and global connectivity.
Post DetailsJob Start Date
Salary from 22000.00
Salary to 32000.00
Number of Vacancies 1
Location -Location City DohaDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf