Payments Operations Manager (PSP & Onboarding)

Dubai
Permanent
Full-time

1 day ago

About FinsetFinset provides end-to-end solutions for companies operating in high-risk and fast-moving industries, helping them structure, launch, and scale globally. We specialize in corporate structuring, payment infrastructure, and onboarding across multiple jurisdictions.Role OverviewThe Role A hands-on position for someone who takes full ownership of their work. You'll manage end-to-end merchant onboarding — completing PSP application forms, structuring documentation, and working directly with merchants and payment providers to keep things moving. If you take initiative, communicate confidently, and know how to get things across the line, this role is for you.Tasks

Managing multiple merchant onboarding pipelines simultaneously at different stages
Completing and submitting PSP and bank onboarding application forms
Collecting, reviewing, and structuring KYC/KYB and corporate documentation
Communicating directly with PSPs, banks, and merchants — handling follow-ups, queries, and objections
Ensuring documentation and business narratives meet PSP onboarding requirements
Tracking pipeline progress and flagging risks early
Improving onboarding processes and workflows on an ongoing basis

Requirements

Background in client onboarding, KYC/KYB, or financial services operations
⁠Comfortable with corporate documentation and multi-jurisdiction business structures
Exposure to high-risk merchant categories such as forex, prop trading, gaming, or crypto is a strong advantage
⁠Understanding of what payment providers look for when reviewing and approving merchant applications
B2B merchant-facing experience is a plus
Strong written communicator, highly organised, and able to work independently

Benefits

High-impact role with full ownership
Work closely with global PSPs and financial partners
Flexible remote setup (EU-based)
Fast-paced, execution-driven environment

Important This is not an administrative role. We need someone who thinks ahead, solves problems, and takes ownership of outcomesFinSetFinset is a specialized solutions provider helping companies in high-growth and high-risk industries successfully launch and scale globally. We focus on building the infrastructure behind the business — from corporate structuring and entity setup to payment processing and onboarding with banks and PSPs.Our expertise lies in navigating complex regulatory environments and connecting clients with the right financial partners. We work closely with companies in sectors such as forex, proprietary trading, and gaming, ensuring they have the operational and payment foundations needed to grow efficiently and sustainably.At Finset, we combine deep industry knowledge with a hands-on, execution-driven approach — acting as a trusted partner throughout the entire lifecycle of our clients’ operations.

Finset

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