
Working Capital Specialist - UAE
- Dubai
- Permanent
- Full-time
- Manage a portfolio of client accounts and work proactively to follow up on outstanding receivables
- Collaborate with client-side invoice approvers and accounts payable teams to ensure timely processing of payments
- Track payment arrangements and escalate any delays or non-compliance internally and externally
- Identify and address the root causes of payment delays, including internal process inefficiencies and client-side approval bottlenecks
- Log and follow up on invoice disputes, supporting resolution efforts and providing feedback for long-term process improvements
- Maintain up-to-date documentation of client billing and payment workflows to support alignment and transparency
- Track invoice delivery, generate client statements and payment requests, and assist with allocation and reconciliation of payments in coordination with Finance and client engagement teams
- Support continuous improvement of collection processes and contribute to initiatives aimed at enhancing working capital outcomes across the business
- Strong communication and interpersonal skills with the ability to influence internal and external stakeholders
- Proactive approach to problem-solving with a focus on outcomes and root cause resolution
- Strong organizational skills and the ability to manage multiple priorities effectively
- Attention to detail and comfort working with financial data and systems
- Proficiency in Microsoft Excel; experience with SAP or similar ERP systems is an advantage
- Familiarity with collections processes, tools, and best practices
- Fluency in English is required; Arabic language skills are a plus
- Have experience in a finance or client-facing role within a professional services or multinational environment
- Understand the invoicing and payment practices of government entities in the GCC
- Be confident in engaging cross-functional teams and proposing process improvements
- Have exposure to system rollouts or transformation initiatives involving financial operations
- Bring experience in continuous improvement initiatives and driving efficiency