
Inside Sales Representative
- Dubai
- Permanent
- Full-time
- Remotely sells the company’s products and retains end-user patients within an assigned geographic area and /or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals. Engages directly with our customers via phone, video conference, and e-mail,
- Identify, develop target accounts, and close leads for the business and refer to internal leads when appropriate,
- Provides input on new markets, new product introductions, and existing products or supplies,
- Promotes and establishes education of the company’s products and/or services,
- Manages and responds to customer concerns and problems,
- Arranges demonstration of products by field sales representatives,
- Translates the results of his market insights into a clear prioritization of sales action,
- Leads price & contract negotiations to successfully close customer deals,
- Delivers Ongoing product servicing by delivering accurate product information and forecasting and active supply chain management,
- Conducts Regular Business Reviews with customers when it is applicable,
- Ensures repeat purchase orders by understanding customer buying decision-making process & patterns,
- Collaborates with tender & contract departments on managing large-scale tender and/or contract sales cycle of his accounts,
- Fully utilizes all available sales tools to maximize sales efficiency and completes all required administrative tasks (call reports and other KPI and metrics reports),
- Closely collaborates with Customer Service, Commercial Operations (Pricing), and Finance.
- A degree in science, technology, medical, or business-related subject preferred,
- Good knowledge of English,
- Preferably a minimum of 2 years of experience within remote sales /account management,
- Ideally remote sales experience in Medical Devices or High Tech environments,
- Strong negotiation skills & ability to close deals with customers,
- Strong presentation/communication skills over the phone,
- Strong analytical skills,
- Ability to work and navigate in an international matrix organization,
- Optionally field sales experience or customer service experience in the Medical Devices industry.