Business Director - Communications Consultancy
Publicis Groupe View all jobs
- Dubai
- Permanent
- Full-time
ResponsibilitiesClient Leadership and Account Ownership
- Serve as the primary senior client partner, owning relationships at a strategic, operational, and commercial level
- Co lead annual and quarterly business planning, ensuring client objectives are met through the right mix of Groupe capabilities
- Maintain strong senior level client trust while navigating complex stakeholder environments on both client and agency sides
- Proactively identify opportunities for growth, innovation, and integration across the client’s business
- Demonstrate a strong understanding of Publicis Groupe verticals and specialist capabilities including creative, media, PR, data, technology, CX, production, and commerce
- Act as an integrator, connecting the right teams, agencies, and expertise to solve client problems holistically
- Champion the Power of One model in day to day operations as a working reality
- Ensure smooth collaboration across agencies by aligning on roles, responsibilities, governance, and decision making
- Navigate and uphold Groupe processes, systems, and ways of working, ensuring compliance without compromising speed or creativity
- Co drive organic growth across assigned accounts through strategic thinking, strong delivery, and integrated solutions
- Co lead and support new business pitches within the Groupe, coordinating multiple agencies and disciplines into a single coherent response
- Work closely with strategy, creative, media, data, and technology teams to build strong, unified pitch narratives
- Contribute meaningfully to the agency and Groupe’s revenue, margin, and pipeline targets
- Champion creative excellence while balancing strategic rigor, operational reality, and commercial outcomes
- Ensure all briefs are clear, inspiring, and grounded in strong strategic insight
- Provide thoughtful senior level feedback that elevates the work and builds trust with creative teams
- Safeguard quality and consistency across outputs delivered by multiple teams or agencies
- Lead and mentor a multidisciplinary team across client servicing and creative, often spanning more than one agency
- Foster a culture of collaboration, accountability, and mutual respect across the Groupe
- Support team development through coaching, performance management, and clear role definition
- Act as a stabilizing leader in complex, fast moving environments
- Own the financial health of assigned accounts, including scopes of work, budgets, forecasts, and profitability
- Partner closely with finance, operations, and shared services teams to ensure accuracy, efficiency, and transparency
- Ensure compliance with Groupe processes, governance frameworks, and reporting requirements
- Balance commercial discipline with flexibility and client responsiveness
- Act as a senior ambassador for Publicis Groupe values and culture
- Support non commercial objectives including talent development, integration initiatives, operational improvement, and knowledge sharing
- Contribute to leadership forums, internal projects, and Groupe wide initiatives
- Help strengthen the Groupe’s reputation through thought leadership and strong external relationships
- Build and contribute to a healthy working culture that is in line with the Groupe’s policies and practices
- Undergraduate degree from a reputable university in business, advertising or marketing
- Master’s degree is an advantage
- 8 to 12 plus years experience in a networked advertising environment, ideally within Publicis Groupe or a similar holding company
- Proven experience managing complex, multi disciplinary client accounts
- Demonstrated success in new business pitching and organic growth
- Strong understanding of how large agency groups operate including integration models, shared services, and governance
- High level of commercial and operational acumen
- Excellent leadership, communication, and stakeholder management skills
- Experience working across multiple Publicis Groupe agencies or verticals
- Regional or global client exposure
- Experience in integrated or transformation led client engagements