Ward Attender

• Assist in the delivery of patient care as directed by the registered nurse. Contribute to the general environment of the hospital and the well-being of the patient, families and team members as a member of the nursing team.

• Assist patients with non-medical care and ward-related duties under the supervision of a nurse
• Respond promptly to patient or family requests, prioritizing patient safety and satisfaction
• Attend call bells or alarms in patient rooms and report to the nurse accordingly
• Conduct hourly patient rounding to check on comfort and assistance needs
• Receive non-clinical responsibilities each shift from the nurse
• Assist nurses with patient hygiene, elimination, mobility, physical comfort, eating, and drinking, while observing and reporting any changes to the licensed nurse
• Clean trolleys used before and after patient care and replace consumables
• Assist nurses with obtaining patient height and weight measurements
• Support nurses in maintaining patient elimination
• Know hospital-approved disinfectants and their proper usage
• Clean biomedical equipment according to hospital policies
• Maintain cleanliness in patient rooms, nursing stations, and departmental areas; ensure surfaces, computers, and phones are cleaned daily
• Collaborate with housekeeping to maintain overall department cleanliness, including children's play areas
• Check hand sanitizers at the beginning of shifts and inform housekeeping for replacement
• Liaise with nurses and patients in OPD to support patient satisfaction and provide updates on bed availability and waiting times
• Replace sharps containers when 2/3 full or when expired, per hospital policy
• Maintain cleanliness of soiled utility rooms and coordinate with laundry for hampers; keep records of linen types and quantities
• Collect clean linen from laundry
• Maintain supply and storage areas; clean supply boxes regularly
• Ensure pantry cleanliness and coordinate with nurses and dietary team to manage trays
• Transport specimens to the laboratory
• Comply with patient confidentiality policies
• Act as a messenger when required
• Escort stable patients by wheelchair or assist with bed transport to and from departments, including Radiology and Operating Theatre
• Accompany discharged patients to exits and assist safely into vehicles; use wheelchairs for maternity patients
• Assist in preparing and cleaning patient rooms for admission/discharge; provide necessary supplies such as tissues and water
• Report lost or broken items/equipment to nurses after cleaning rooms
• Ensure biomedical equipment is cleaned after discharge, returned to the equipment room, and plugged in
• Arrange oxygen cylinders properly and report when empty
• Perform daily room checks and complete the environment checklist
• Maintain records of borrowed items and follow up to ensure return
• Transport instruments to CSSD for sterilization and collect sterilized items; check monthly CSSD sets for expiry or damage
• Maintain department curtains according to hospital policy and ensure replacement curtains are available
• Collect general, stationary, and medication items from store and pharmacy
• Participate in scheduled educational activities
• Comply with all OSH and infection control policies, standards, and procedures
• Work according to documented OSH procedures and instructions
• Be familiar with emergency and evacuation procedures
• Be familiar with patient safety goals relevant to daily activities
• Notify nurses of OSH hazards, incidents, near misses, or concerns
• Comply with waste management and transmission-based precaution policies and procedures
• Assist nurses with completing departmental inventories
• Attend applicable OSH/Infection control training, mock drills, and awareness programs
• Use appropriate personal protective equipment (PPE) and safety systems
• Perform other duties as assigned

• Some high school education or equivalent
• Intermediate English skills preferred; spoken Arabic is advantageous
• Demonstrated motivation to work in a healthcare environment

NMC Healthcare