Key Account Director - Corporate Commercial - S&G
Abu Dhabi Ports
- United Arab Emirates
- Permanent
- Full-time
- In line with 5X5 Corporate Strategy, provide leadership to influence revenue growth to c. 1 billion AED per year by 2027 from 5 out of the top 10 key accounts
- Build industry understanding to build KA strategies to offer differentiated customer value propositions and achieve excellence in customer satisfaction
- Build strategic perspective and planning, and shared vision for the key accounts with the clusters to achieve exponential revenue growth targets
- Owner of Abu Dhabi Ports Group's (ADPG) relationship with senior leadership of 5 out of 10 key accounts (KA)
- Influence cluster leadership teams to collaborate for the development of integrated supply chain solutions for KA, leveraging cross-cluster synergies
- Transition the KA into Global accounts with ADPG's growing international footprint expansion to service KA across various geographical clusters
- Serve as a primary point of contact for senior leadership internally with cluster leaders, corporate functions, and externally with customers
- Implement key account management processes and accurate data on CRM
- Drive, and review revenue performance, major projects issues resolution
- Liaison with Cluster leadership and engage, coordinate, and drive internal teams to ensure KA needs are met, and projects and initiatives are professionally executed
Work Interfaces: External facing:
- Key Accounts relationships
- Cluster CXO, BD, operational and finance leadership
- Corporate functional leadership such as finance, IT, HR and legal
- In line with 5X5 Corporate Strategy, provide leadership to influence revenue growth to c. 1 billion AED per year by 2027 from 5 out of the top 10 key accounts
- Build industry understanding to build KA strategies to offer differentiated customer value propositions and achieve excellence in customer satisfaction
- Build strategic perspective and planning, and shared vision for the key accounts with the clusters to achieve exponential revenue growth targets
- Owner of Abu Dhabi Ports Group's (ADPG) relationship with senior leadership of 5 out of 10 key accounts (KA)
- Influence cluster leadership teams to collaborate for the development of integrated supply chain solutions for KA, leveraging cross-cluster synergies
- Transition the KA into Global accounts with ADPG's growing international footprint expansion to service KA across various geographical clusters
- Serve as a primary point of contact for senior leadership internally with cluster leaders, corporate functions, and externally with customers
- Implement key account management processes and accurate data on CRM
- Drive, and review revenue performance, major projects issues resolution
- Liaison with Cluster leadership and engage, coordinate, and drive internal teams to ensure KA needs are met, and projects and initiatives are professionally executed
Work Interfaces: External facing:
- Key Accounts relationships
- Cluster CXO, BD, operational and finance leadership
- Corporate functional leadership such as finance, IT, HR and legal
- Graduate from leading universities in UAE or globally (Engineering or science background preferred)
- Postgraduate in business administration preferred