Field Operations Rider Compliance Officer - Talabat - Dubai, UAE

• Conduct on ground rider compliance checks covering hygiene, appearance, uniform standards, and professional conduct.
• Monitor rider activity in busy delivery zones to maintain operational discipline and service quality.
• Manage crowd control during peak delivery periods, promotional campaigns, and high traffic vendor locations.
• De escalate conflicts between riders, vendors, and customers while ensuring professional communication and quick resolution.
• Support vendor partners by addressing operational challenges and coordinating with internal operations teams.
• Provide real time updates regarding operational issues to internal teams for rapid problem resolution.
• Deliver rider safety reminders and operational guideline refreshers to ensure adherence to company standards.
• Participate in operational improvement initiatives and safety campaigns designed to enhance rider experience.
• Assist with monitoring rider conduct and ensure compliance with delivery procedures and operational policies.
• Support field operations during peak demand hours and high traffic locations.

• Previous experience in delivery operations, logistics, or field coordination preferred.
• Valid UAE motorbike driving license required.
• Strong interpersonal communication skills and ability to interact professionally with riders and vendors.
• Ability to manage challenging situations calmly and resolve operational issues effectively.
• Good spoken English communication skills with additional language abilities such as Arabic, Hindi, or Urdu considered an advantage.
• Responsible and detail oriented with the ability to follow operational procedures carefully.
• Basic understanding of safety and hygiene standards beneficial.
• Willingness to work flexible shifts including evenings, weekends, and outdoor assignments.

• Field operations coordination
• Rider compliance monitoring
• Delivery operations support
• Conflict resolution and communication
• Vendor coordination
• Safety awareness and compliance
• Last mile logistics monitoring

• Opportunity to contribute to one of the fastest growing digital delivery platforms in the Middle East.
• Hands on role supporting efficient last mile delivery operations.
• Collaborative multicultural work environment with global exposure.
• Career growth opportunities within the Delivery Hero international network.

• Conduct on ground rider compliance checks covering hygiene, appearance, uniform standards, and professional conduct.
• Monitor rider activity in busy delivery zones to maintain operational discipline and service quality.
• Manage crowd control during peak delivery periods, promotional campaigns, and high traffic vendor locations.
• De escalate conflicts between riders, vendors, and customers while ensuring professional communication and quick resolution.
• Support vendor partners by addressing operational challenges and coordinating with internal operations teams.
• Provide real time updates regarding operational issues to internal teams for rapid problem resolution.
• Deliver rider safety reminders and operational guideline refreshers to ensure adherence to company standards.
• Participate in operational improvement initiatives and safety campaigns designed to enhance rider experience.
• Assist with monitoring rider conduct and ensure compliance with delivery procedures and operational policies.
• Support field operations during peak demand hours and high traffic locations.

• Previous experience in delivery operations, logistics, or field coordination preferred.
• Valid UAE motorbike driving license required.
• Strong interpersonal communication skills and ability to interact professionally with riders and vendors.
• Ability to manage challenging situations calmly and resolve operational issues effectively.
• Good spoken English communication skills with additional language abilities such as Arabic, Hindi, or Urdu considered an advantage.
• Responsible and detail oriented with the ability to follow operational procedures carefully.
• Basic understanding of safety and hygiene standards beneficial.
• Willingness to work flexible shifts including evenings, weekends, and outdoor assignments.

• Field operations coordination
• Rider compliance monitoring
• Delivery operations support
• Conflict resolution and communication
• Vendor coordination
• Safety awareness and compliance
• Last mile logistics monitoring

• Opportunity to contribute to one of the fastest growing digital delivery platforms in the Middle East.
• Hands on role supporting efficient last mile delivery operations.
• Collaborative multicultural work environment with global exposure.
• Career growth opportunities within the Delivery Hero international network.

Careers in Gulf