Patient Relations Executive - HealthHub Clinic - Dubai, UAE
AlFuttaim
- Dubai
- DH 8,000-11,000 per month
- Permanent
- Full-time
Al-Futtaim Healthcare is hiring a Patient Relations Executive for its brand-new HealthHub Clinic in Jumeirah Village Circle (JVC), Dubai. This role is the first point of contact for patients, ensuring a welcoming environment, smooth front-desk operations, and exceptional service standards. If you are looking for healthcare customer service jobs in Dubai with career stability and growth, this opportunity is an excellent fit.Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Healthcare / Medical Support
Function: Patient Services
Salary: 8000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-timeWhat You'll Do
- Welcome patients and visitors, ensuring a professional and friendly first impression
- Manage front-desk operations including registrations, appointment scheduling, and billing support
- Assist in patient coordination, guiding them through procedures and ensuring service satisfaction
- Handle patient feedback, complaints, and service recovery promptly and professionally
- Collaborate with clinical and administrative teams to ensure smooth clinic operations
- Maintain accurate patient records and compliance with healthcare protocols
- Contribute to patient engagement initiatives, promoting HealthHub's patient-centric care approach
- Previous experience in healthcare customer service or patient relations is essential
- Fluency in Arabic is required, with strong English communication skills
- Experience in front-desk operations, patient coordination, and handling service recovery
- Excellent interpersonal, organizational, and problem-solving skills
- Ability to work effectively in a fast-paced, multispecialty healthcare environment
- Team-oriented, adaptable, and committed to high-quality patient service
This patient relations executive job in Dubai offers a 5-day work week, competitive salary with incentive scheme, medical insurance, life assurance, paid leave, and professional training opportunities. Employees benefit from working in a state-of-the-art clinic located in JVC, a growing residential hub, with exposure to Al-Futtaim Healthcare's modern systems and multidisciplinary teams.About the Company
Al-Futtaim Healthcare, part of the Al-Futtaim Group, operates HealthHub Clinics across Dubai, offering over 25 specialties in more than 20 locations. With advanced diagnostics, proven medical expertise, and patient-focused services, HealthHub Clinics represent a new model of healthcare in the UAE. Accredited by Accreditation Canada with the Gold Seal, HealthHub is committed to evidence-based care and patient-centered service under the promise: “We Hear You.”Job Title Patient Relations Executive - HealthHub Clinic - Dubai, UAE
Job Description Patient Relations Executive - HealthHub Clinic - Dubai, UAERole Summary
Al-Futtaim Healthcare is hiring a Patient Relations Executive for its brand-new HealthHub Clinic in Jumeirah Village Circle (JVC), Dubai. This role is the first point of contact for patients, ensuring a welcoming environment, smooth front-desk operations, and exceptional service standards. If you are looking for healthcare customer service jobs in Dubai with career stability and growth, this opportunity is an excellent fit.Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Healthcare / Medical Support
Function: Patient Services
Salary: 8000-11000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-timeWhat You'll Do
- Welcome patients and visitors, ensuring a professional and friendly first impression
- Manage front-desk operations including registrations, appointment scheduling, and billing support
- Assist in patient coordination, guiding them through procedures and ensuring service satisfaction
- Handle patient feedback, complaints, and service recovery promptly and professionally
- Collaborate with clinical and administrative teams to ensure smooth clinic operations
- Maintain accurate patient records and compliance with healthcare protocols
- Contribute to patient engagement initiatives, promoting HealthHub's patient-centric care approach
- Previous experience in healthcare customer service or patient relations is essential
- Fluency in Arabic is required, with strong English communication skills
- Experience in front-desk operations, patient coordination, and handling service recovery
- Excellent interpersonal, organizational, and problem-solving skills
- Ability to work effectively in a fast-paced, multispecialty healthcare environment
- Team-oriented, adaptable, and committed to high-quality patient service
This patient relations executive job in Dubai offers a 5-day work week, competitive salary with incentive scheme, medical insurance, life assurance, paid leave, and professional training opportunities. Employees benefit from working in a state-of-the-art clinic located in JVC, a growing residential hub, with exposure to Al-Futtaim Healthcare's modern systems and multidisciplinary teams.About the Company
Al-Futtaim Healthcare, part of the Al-Futtaim Group, operates HealthHub Clinics across Dubai, offering over 25 specialties in more than 20 locations. With advanced diagnostics, proven medical expertise, and patient-focused services, HealthHub Clinics represent a new model of healthcare in the UAE. Accredited by Accreditation Canada with the Gold Seal, HealthHub is committed to evidence-based care and patient-centered service under the promise: “We Hear You.”
Post DetailsJob Start Date
Salary from 8000.00
Salary to 11000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf