UAEN Sales Assistant | Retail | ACE Hardware | Dubai Hills
- Dubai
- Permanent
- Full-time
Overview Of The Role:
- The role of a Sales Assistant in Ace Hardware involves ensuring a high standard of store presentation and customer service is maintained. It aims to provide customers with a complete shopping experience by leveraging product knowledge and selling techniques to meet sales targets. The role is crucial in maintaining a shoppable environment by handling stock responsibilities and maintaining accurate pricing and effective merchandising.
- Provide high levels of customer service both internally and externally by being knowledgeable about product categories and assisting customers in a professional manner.
- Directly interface with customers, either personally or remotely, to enhance their shopping experience and fulfill their needs.
- Operate the Point of Sale (POS) system as required, maintaining high accuracy in all transactions.
- Ensure familiarity with cash operation procedures to prevent errors and maintain financial integrity.
- Actively learn and communicate the uses and benefits of products to advise customers effectively and encourage add-on sales.
- Stay informed about product features and details to meet customer needs and drive sales.
- Assist with receiving and displaying goods in line with approved procedures to ensure availability for customer purchase.
- Participate in stock take, new store openings, and seasonal product launches as needed.
- Comply with instore procedures for pricing and ticketing to prevent pricing errors and ensure customers are well informed.
- Apply Merchandising Principles to maintain a clean and attractive store environment, ensuring a corporate image is achieved.
- Support various store events such as stock taking, product launches, and new store openings.
- Maintain a clean and tidy store by participating in designated cleaning programs for assigned departments.
- Strong customer service skills with the ability to understand and meet customer needs.
- Proficient in using POS systems and capable of maintaining transaction accuracy.
- Good product knowledge and the ability to communicate product benefits effectively.
- Effective stock management and merchandising skills to ensure a well-presented store.
- Completion of Secondary school education.
- At least 2 years of experience in a retail environment.
- Strong knowledge and application of retail processes and procedures.
- Ability to operate POS systems with accuracy and efficiency.