Head of Subscription Mobility Services Fleet and Operations Management - Al-Futtaim Hertz - Dubai UAE

AlFuttaim

  • Dubai
  • Permanent
  • Full-time
  • 1 month ago
Head of Subscription Mobility Services Fleet and Operations Management - Al-Futtaim Hertz - Dubai UAEPosition Overview
Head of Subscription Mobility Services in Dubai UAE with Al-Futtaim Hertz oversees subscription-based vehicle rental operations, ensuring efficient fleet utilization, strong customer satisfaction, and sustainable business growth. The role focuses on managing daily operations, optimizing fleet performance, improving service delivery, and leading teams to achieve operational and financial targets in a dynamic mobility services environment.Job Details
Country: UAE
City: Dubai
Industry: Automotive
Function: Operations Management
Salary: 30000-40000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
  • Support the General Manager in overseeing daily subscription mobility operations across rental locations
  • Monitor fleet availability, vehicle utilization, and maintenance schedules to maximize operational efficiency
  • Ensure compliance with safety regulations, insurance policies, and industry operational standards
  • Implement operational improvements to increase service efficiency and reduce turnaround time for vehicles
  • Manage vehicle preparation and rental readiness to improve turnaround time between rentals
  • Ensure the right mix of vehicles is available to meet peak customer demand and market requirements
  • Maintain high standards of customer service across all locations and rental touchpoints
  • Resolve customer complaints and disputes quickly while maintaining long-term customer relationships
  • Analyze customer feedback and implement service improvements to increase satisfaction and retention
  • Monitor performance metrics including revenue growth, fleet utilization, and operational costs
  • Support development of pricing strategies, promotional offers, and subscription packages
  • Manage operational budgets and implement cost control measures to improve profitability
  • Lead and develop operational teams, ensuring staff are trained in customer service standards and operational procedures
  • Foster a performance-driven environment focused on customer experience and operational excellence
Ideal Profile
  • Bachelor's degree in business administration, logistics, operations management, or related field
  • Experience in vehicle rental, mobility services, fleet management, or automotive operations
  • Strong leadership experience managing operational teams in service driven environments
  • Knowledge of fleet operations, vehicle maintenance coordination, and rental business models
  • Strong analytical and financial planning capabilities
Skills Set
  • Fleet operations and vehicle subscription management
  • Automotive mobility services operations
  • Customer service management and service recovery
  • Financial planning budgeting and revenue management
  • Fleet utilization analysis and operational performance tracking
  • Team leadership and staff development
  • Process improvement and operational efficiency
Why Join Us
  • Opportunity to lead innovative subscription based mobility services in the automotive sector
  • Work within a leading international vehicle rental and mobility services organization
  • Exposure to advanced fleet management and mobility business models
  • Collaborative environment with strong career development opportunities
  • Competitive salary and leadership growth potential
About the Company
Al-Futtaim Automotive operates several global mobility and vehicle brands including Hertz across the Middle East, Asia, and Africa. As part of the Al-Futtaim Group, the division delivers vehicle distribution, rental services, and mobility solutions supported by a strong network of automotive partners and service operations across the region.Job Title Head of Subscription Mobility Services Fleet and Operations Management - Al-Futtaim Hertz - Dubai UAE
Job Description Head of Subscription Mobility Services Fleet and Operations Management - Al-Futtaim Hertz - Dubai UAEPosition Overview
Head of Subscription Mobility Services in Dubai UAE with Al-Futtaim Hertz oversees subscription-based vehicle rental operations, ensuring efficient fleet utilization, strong customer satisfaction, and sustainable business growth. The role focuses on managing daily operations, optimizing fleet performance, improving service delivery, and leading teams to achieve operational and financial targets in a dynamic mobility services environment.Job Details
Country: UAE
City: Dubai
Industry: Automotive
Function: Operations Management
Salary: 30000-40000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
  • Support the General Manager in overseeing daily subscription mobility operations across rental locations
  • Monitor fleet availability, vehicle utilization, and maintenance schedules to maximize operational efficiency
  • Ensure compliance with safety regulations, insurance policies, and industry operational standards
  • Implement operational improvements to increase service efficiency and reduce turnaround time for vehicles
  • Manage vehicle preparation and rental readiness to improve turnaround time between rentals
  • Ensure the right mix of vehicles is available to meet peak customer demand and market requirements
  • Maintain high standards of customer service across all locations and rental touchpoints
  • Resolve customer complaints and disputes quickly while maintaining long-term customer relationships
  • Analyze customer feedback and implement service improvements to increase satisfaction and retention
  • Monitor performance metrics including revenue growth, fleet utilization, and operational costs
  • Support development of pricing strategies, promotional offers, and subscription packages
  • Manage operational budgets and implement cost control measures to improve profitability
  • Lead and develop operational teams, ensuring staff are trained in customer service standards and operational procedures
  • Foster a performance-driven environment focused on customer experience and operational excellence
Ideal Profile
  • Bachelor's degree in business administration, logistics, operations management, or related field
  • Experience in vehicle rental, mobility services, fleet management, or automotive operations
  • Strong leadership experience managing operational teams in service driven environments
  • Knowledge of fleet operations, vehicle maintenance coordination, and rental business models
  • Strong analytical and financial planning capabilities
Skills Set
  • Fleet operations and vehicle subscription management
  • Automotive mobility services operations
  • Customer service management and service recovery
  • Financial planning budgeting and revenue management
  • Fleet utilization analysis and operational performance tracking
  • Team leadership and staff development
  • Process improvement and operational efficiency
Why Join Us
  • Opportunity to lead innovative subscription based mobility services in the automotive sector
  • Work within a leading international vehicle rental and mobility services organization
  • Exposure to advanced fleet management and mobility business models
  • Collaborative environment with strong career development opportunities
  • Competitive salary and leadership growth potential
About the Company
Al-Futtaim Automotive operates several global mobility and vehicle brands including Hertz across the Middle East, Asia, and Africa. As part of the Al-Futtaim Group, the division delivers vehicle distribution, rental services, and mobility solutions supported by a strong network of automotive partners and service operations across the region.
Post DetailsJob Start Date
Salary from 30000.00
Salary to 40000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Careers in Gulf