Marketplace Executive

Scope Investment

  • Dubai
  • Permanent
  • Full-time
  • 3 days ago
About the company:Al Boom Marine is a leading UAE-based retail and distribution company specializing in watersports, outdoor, and lifestyle products, representing globally recognized brands while offering high-quality gear and experiences for marine and adventure enthusiasts.About the position:Marketplace Executive will be responsible for managing and growing the brand’s presence across major online marketplaces (Amazon, Noon, Namshi, Trendyol), handling end-to-end operations including product listings, order fulfilment, inventory coordination, and performance tracking, while driving sales through pricing, promotions, and data-driven insights, ensuring marketplace compliance, and collaborating cross-functionally to deliver a seamless customer and brand experience.Key Responsibilities:Marketplace Operations:
  • Manage day-to-day operations across marketplaces (e.g., Amazon, Noon, Namshi, Trendyol, etc.).
  • Ensure accurate product listings including pricing, descriptions, images, attributes, and categorisation.
  • Coordinate with internal teams to ensure timely product launches and updates on marketplaces.
  • Monitor marketplace SLAs, compliance requirements, and seller performance metrics.
Order & Fulfilment Management:
  • Track daily orders, fulfilment status, cancellations, and returns.
  • Coordinate with warehouse, logistics, and store teams to ensure on-time dispatch and delivery.
  • Resolve order-related issues, customer complaints, and marketplace escalations.
Sales & Performance Tracking:
  • Monitor sales performance, conversion rates, stock availability, and returns by marketplace.
  • Prepare regular reports on sales, margins, discounts, and operational KPIs.
  • Identify underperforming SKUs and recommend corrective actions.
Pricing, Promotions & Campaigns:
  • Support execution of marketplace promotions, deals, and campaigns in coordination with Buying, Planning, and Marketing teams.
  • Ensure correct pricing, discounts, and offers are live as per approved plans.
  • Monitor competitor pricing and marketplace trends.
Inventory Coordination:
  • Work closely with Planning and Supply Chain teams to ensure optimal stock availability.
  • Track inventory ageing and slow-moving products on marketplaces.
  • Support stock allocation and replenishment decisions for marketplace channels.
Cross-Functional Collaboration:
  • Coordinate with Merchandising, Buying, Finance, Customer Service, and Marketing teams to ensure smooth marketplace operations.
  • Act as the point of contact for marketplace partners on operational matters.
Qualifications:
  • Bachelor’s degree in Business Administration, Marketing, E-commerce, Retail Management, or a related field.
  • Postgraduate qualification is an advantage but not mandatory.
Experience:
  • 2–4 years of experience in e-commerce or marketplace operations within a retail environment.
  • Advanced Excel skills and understanding of data analysis tools are advantageous.
  • Strong understanding of online marketplace operations and metrics.
  • High attention to detail with the ability to manage multiple SKUs and tasks.
  • Data-driven mindset with good analytical and reporting skills.
  • Strong coordination and follow-up skills across teams.
  • Proficiency in MS Excel, familiarity with BI tools is a plus.
  • Ability to work in a fast-paced retail environment with tight timelines.
  • Commercial awareness and understanding of pricing and margins.
  • Clear communication and problem-solving skills.

Scope Investment