Guest Arrival and Front Desk Services Agent - Four Points by Sheraton Bur Dubai - Dubai, UAE
Marriott View all jobs
- Dubai
- DH 3,700-4,500 per month
- Permanent
- Full-time
Guest Arrival and Front Desk Services Agent at Four Points by Sheraton Bur Dubai assists with guest reception, arrival coordination, and front desk operations in a busy Dubai hospitality environment. This role ensures smooth guest check-in and departure processes while delivering attentive service that supports a comfortable and welcoming hotel experience.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 3700-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Welcome guests upon arrival and manage efficient check-in and check-out procedures
- Provide information about hotel services, dining options, and nearby attractions in Dubai
- Respond to guest requests, inquiries, and service needs in a timely and professional manner
- Maintain accurate guest records and prepare operational reports when required
- Coordinate with housekeeping, concierge, and maintenance teams to resolve guest concerns
- Assist guests with transportation arrangements, reservations, and local recommendations
- Ensure reception areas maintain professional hospitality standards and service quality
- High school diploma or equivalent qualification required
- Previous experience in hotel reception, guest relations, or hospitality operations preferred
- Strong communication and interpersonal skills with a customer-focused attitude
- Ability to manage multiple tasks in a fast-paced hotel environment
- Professional appearance and commitment to service quality
- Flexibility to work rotating shifts including evenings, weekends, and holidays
- Front office operations and guest service coordination
- Customer service communication and problem resolution
- Team collaboration within hotel departments
- Organizational and time management skills
- Attention to detail and hospitality service quality
- Opportunity to work within a globally recognized Marriott International hospitality brand
- Professional experience in Dubai's international tourism and hotel industry
- Supportive workplace culture focused on teamwork and service excellence
- Learning and career development opportunities within Marriott's global network
- Exposure to international hospitality standards and operational best practices
Marriott International operates a global portfolio of hotels and resorts recognized for dependable hospitality and professional service standards. Four Points by Sheraton combines timeless comfort with modern convenience, offering travelers welcoming accommodations and friendly service. The Bur Dubai property continues this tradition by delivering reliable guest experiences while supporting employee growth within Marriott's global hospitality portfolio.Job Title Guest Arrival and Front Desk Services Agent - Four Points by Sheraton Bur Dubai - Dubai, UAE
Job Description Guest Arrival and Front Desk Services Agent - Four Points by Sheraton Bur Dubai - Dubai, UAEPosition Overview
Guest Arrival and Front Desk Services Agent at Four Points by Sheraton Bur Dubai assists with guest reception, arrival coordination, and front desk operations in a busy Dubai hospitality environment. This role ensures smooth guest check-in and departure processes while delivering attentive service that supports a comfortable and welcoming hotel experience.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 3700-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Welcome guests upon arrival and manage efficient check-in and check-out procedures
- Provide information about hotel services, dining options, and nearby attractions in Dubai
- Respond to guest requests, inquiries, and service needs in a timely and professional manner
- Maintain accurate guest records and prepare operational reports when required
- Coordinate with housekeeping, concierge, and maintenance teams to resolve guest concerns
- Assist guests with transportation arrangements, reservations, and local recommendations
- Ensure reception areas maintain professional hospitality standards and service quality
- High school diploma or equivalent qualification required
- Previous experience in hotel reception, guest relations, or hospitality operations preferred
- Strong communication and interpersonal skills with a customer-focused attitude
- Ability to manage multiple tasks in a fast-paced hotel environment
- Professional appearance and commitment to service quality
- Flexibility to work rotating shifts including evenings, weekends, and holidays
- Front office operations and guest service coordination
- Customer service communication and problem resolution
- Team collaboration within hotel departments
- Organizational and time management skills
- Attention to detail and hospitality service quality
- Opportunity to work within a globally recognized Marriott International hospitality brand
- Professional experience in Dubai's international tourism and hotel industry
- Supportive workplace culture focused on teamwork and service excellence
- Learning and career development opportunities within Marriott's global network
- Exposure to international hospitality standards and operational best practices
Marriott International operates a global portfolio of hotels and resorts recognized for dependable hospitality and professional service standards. Four Points by Sheraton combines timeless comfort with modern convenience, offering travelers welcoming accommodations and friendly service. The Bur Dubai property continues this tradition by delivering reliable guest experiences while supporting employee growth within Marriott's global hospitality portfolio.
Post DetailsJob Start Date
Salary from 3700.00
Salary to 4500.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf