Front Office Guest Service Agent - Four Points by Sheraton Bur Dubai - Dubai, UAE
Marriott View all jobs
- Dubai
- DH 3,500-4,000 per month
- Permanent
- Full-time
Front Office Guest Service Agent at Four Points by Sheraton Bur Dubai supports daily guest relations and front desk operations in one of Dubai's well-known international hotels. This hospitality role focuses on delivering professional guest assistance, efficient check-in and check-out services, and creating a welcoming environment aligned with Marriott International service standards.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 3500-4000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Manage guest arrivals and departures including check-in and check-out procedures
- Provide prompt assistance with guest requests, inquiries, and service needs
- Maintain accurate guest records and support daily front office administrative tasks
- Coordinate with housekeeping, concierge, and maintenance teams to ensure smooth guest experiences
- Offer helpful information about hotel facilities, dining options, and local attractions in Dubai
- Resolve guest concerns professionally to maintain high satisfaction levels
- Ensure front desk operations follow hotel policies and hospitality service standards
- Experience in hotel front office, guest services, or hospitality operations preferred
- Strong communication and interpersonal skills with a service-focused attitude
- Ability to handle guest requests and operational tasks in a busy hotel environment
- Professional appearance and positive approach to customer service
- Comfortable working flexible shifts including evenings, weekends, and holidays
- Basic computer skills and familiarity with hotel reservation systems is beneficial
- Guest relations and hospitality service delivery
- Front desk operations and administrative coordination
- Communication and problem-solving skills
- Team collaboration within hotel operations
- Time management and attention to detail
- Opportunity to work within a globally recognized Marriott International brand
- Professional experience in Dubai's dynamic hospitality and tourism sector
- Supportive team culture focused on service excellence
- Learning and career growth opportunities within an international hotel group
- Exposure to global hospitality standards and best practices
Marriott International is a leading global hospitality company operating thousands of hotels and resorts across numerous brands worldwide. Four Points by Sheraton offers travelers comfortable accommodations, reliable service, and welcoming environments designed for both business and leisure guests. The Bur Dubai location reflects the brand's commitment to friendly hospitality, dependable service, and professional development opportunities within the international Marriott portfolio.Job Title Front Office Guest Service Agent - Four Points by Sheraton Bur Dubai - Dubai, UAE
Job Description Front Office Guest Service Agent - Four Points by Sheraton Bur Dubai - Dubai, UAEPosition Overview
Front Office Guest Service Agent at Four Points by Sheraton Bur Dubai supports daily guest relations and front desk operations in one of Dubai's well-known international hotels. This hospitality role focuses on delivering professional guest assistance, efficient check-in and check-out services, and creating a welcoming environment aligned with Marriott International service standards.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 3500-4000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Manage guest arrivals and departures including check-in and check-out procedures
- Provide prompt assistance with guest requests, inquiries, and service needs
- Maintain accurate guest records and support daily front office administrative tasks
- Coordinate with housekeeping, concierge, and maintenance teams to ensure smooth guest experiences
- Offer helpful information about hotel facilities, dining options, and local attractions in Dubai
- Resolve guest concerns professionally to maintain high satisfaction levels
- Ensure front desk operations follow hotel policies and hospitality service standards
- Experience in hotel front office, guest services, or hospitality operations preferred
- Strong communication and interpersonal skills with a service-focused attitude
- Ability to handle guest requests and operational tasks in a busy hotel environment
- Professional appearance and positive approach to customer service
- Comfortable working flexible shifts including evenings, weekends, and holidays
- Basic computer skills and familiarity with hotel reservation systems is beneficial
- Guest relations and hospitality service delivery
- Front desk operations and administrative coordination
- Communication and problem-solving skills
- Team collaboration within hotel operations
- Time management and attention to detail
- Opportunity to work within a globally recognized Marriott International brand
- Professional experience in Dubai's dynamic hospitality and tourism sector
- Supportive team culture focused on service excellence
- Learning and career growth opportunities within an international hotel group
- Exposure to global hospitality standards and best practices
Marriott International is a leading global hospitality company operating thousands of hotels and resorts across numerous brands worldwide. Four Points by Sheraton offers travelers comfortable accommodations, reliable service, and welcoming environments designed for both business and leisure guests. The Bur Dubai location reflects the brand's commitment to friendly hospitality, dependable service, and professional development opportunities within the international Marriott portfolio.
Post DetailsJob Start Date
Salary from 3500.00
Salary to 4000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf