Guest Services Associate Front Desk Operations - Marriott International - Dubai UAE

Marriott View all jobs

  • Dubai
  • DH 3,000-3,800 per month
  • Permanent
  • Full-time
  • 1 month ago
Guest Services Associate Front Desk Operations - Marriott International - Dubai UAEPosition Overview
Guest Services Associate Front Desk Operations at Marriott International supports daily guest service activities and ensures smooth front desk operations at Four Points by Sheraton Sheikh Zayed Road Dubai. The role focuses on delivering professional guest assistance, maintaining service standards, and creating a welcoming hospitality experience for travelers visiting the hotel.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 3000-3800 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
  • Welcome guests and provide professional assistance throughout their stay.
  • Support front desk operations including guest inquiries, check-in assistance, and service coordination.
  • Respond to guest requests and provide accurate information about hotel services, facilities, and local attractions.
  • Coordinate with housekeeping, maintenance, and other hotel departments to resolve guest service needs.
  • Maintain professional communication with guests and ensure service requests are handled promptly.
  • Ensure all guest interactions meet Marriott service standards and hospitality guidelines.
  • Support daily administrative tasks related to front desk and guest services operations.
  • Maintain guest confidentiality and handle sensitive information responsibly.
  • Assist in maintaining a welcoming and organized front desk environment.
  • Collaborate with team members to ensure efficient service during busy periods.
  • Report guest feedback, operational issues, or service concerns to supervisors when required.
  • Follow company policies related to safety, service quality, and operational procedures.
Ideal Profile
  • High school diploma or equivalent qualification.
  • Previous hospitality or customer service experience is an advantage.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced hotel environment while maintaining service excellence.
  • Positive attitude and commitment to delivering high-quality guest experiences.
  • Ability to work collaboratively with hotel teams and support guest service operations.
  • Professional appearance and commitment to hospitality standards.
Skills Set
  • Guest relations and hospitality service
  • Front desk and hotel operations support
  • Customer service communication
  • Guest request handling and coordination
  • Hospitality teamwork and collaboration
  • Problem solving and guest satisfaction
  • Administrative support within hotel operations
  • Professional communication and service etiquette
Why Join Us
  • Work with one of the world's leading hospitality companies in an internationally recognized hotel brand.
  • Gain valuable experience in guest services and hotel operations within a global hospitality network.
  • Be part of a diverse and supportive team environment focused on delivering exceptional guest experiences.
  • Build long-term career opportunities across Marriott International's global portfolio of hotels and resorts.
About the Company
Marriott International is one of the largest hospitality companies in the world, operating thousands of hotels and resorts across multiple global brands. Through brands such as Four Points by Sheraton, Marriott delivers reliable service, comfortable accommodation, and memorable guest experiences. The company is recognized globally for its commitment to hospitality excellence, diversity, and professional development for its employees.Job Title Guest Services Associate Front Desk Operations - Marriott International - Dubai UAE
Job Description Guest Services Associate Front Desk Operations - Marriott International - Dubai UAEPosition Overview
Guest Services Associate Front Desk Operations at Marriott International supports daily guest service activities and ensures smooth front desk operations at Four Points by Sheraton Sheikh Zayed Road Dubai. The role focuses on delivering professional guest assistance, maintaining service standards, and creating a welcoming hospitality experience for travelers visiting the hotel.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Guest Services-Concierge
Salary: 3000-3800 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
  • Welcome guests and provide professional assistance throughout their stay.
  • Support front desk operations including guest inquiries, check-in assistance, and service coordination.
  • Respond to guest requests and provide accurate information about hotel services, facilities, and local attractions.
  • Coordinate with housekeeping, maintenance, and other hotel departments to resolve guest service needs.
  • Maintain professional communication with guests and ensure service requests are handled promptly.
  • Ensure all guest interactions meet Marriott service standards and hospitality guidelines.
  • Support daily administrative tasks related to front desk and guest services operations.
  • Maintain guest confidentiality and handle sensitive information responsibly.
  • Assist in maintaining a welcoming and organized front desk environment.
  • Collaborate with team members to ensure efficient service during busy periods.
  • Report guest feedback, operational issues, or service concerns to supervisors when required.
  • Follow company policies related to safety, service quality, and operational procedures.
Ideal Profile
  • High school diploma or equivalent qualification.
  • Previous hospitality or customer service experience is an advantage.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced hotel environment while maintaining service excellence.
  • Positive attitude and commitment to delivering high-quality guest experiences.
  • Ability to work collaboratively with hotel teams and support guest service operations.
  • Professional appearance and commitment to hospitality standards.
Skills Set
  • Guest relations and hospitality service
  • Front desk and hotel operations support
  • Customer service communication
  • Guest request handling and coordination
  • Hospitality teamwork and collaboration
  • Problem solving and guest satisfaction
  • Administrative support within hotel operations
  • Professional communication and service etiquette
Why Join Us
  • Work with one of the world's leading hospitality companies in an internationally recognized hotel brand.
  • Gain valuable experience in guest services and hotel operations within a global hospitality network.
  • Be part of a diverse and supportive team environment focused on delivering exceptional guest experiences.
  • Build long-term career opportunities across Marriott International's global portfolio of hotels and resorts.
About the Company
Marriott International is one of the largest hospitality companies in the world, operating thousands of hotels and resorts across multiple global brands. Through brands such as Four Points by Sheraton, Marriott delivers reliable service, comfortable accommodation, and memorable guest experiences. The company is recognized globally for its commitment to hospitality excellence, diversity, and professional development for its employees.
Post DetailsJob Start Date
Salary from 3000.00
Salary to 3800.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

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