Front Office Guest Services Agent - Atlantis The Royal - Dubai, UAE
Atlantis The Palm View all jobs
- Dubai
- DH 6,500-9,000 per month
- Permanent
- Full-time
Front Office Guest Services Agent at Atlantis The Royal in Dubai, UAE is responsible for delivering seamless check-in and check-out experiences while ensuring personalized guest engagement in a luxury hospitality setting. This role plays a key part in maintaining operational excellence, cashiering accuracy, and exceptional service standards within one of Dubai's most iconic ultra-luxury resorts.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 6500-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Manage smooth and efficient guest check-in and check-out procedures
- Handle cashiering transactions accurately during day and night shifts
- Provide detailed information about resort facilities and services
- Address guest inquiries and special requests promptly and professionally
- Coordinate with housekeeping and other departments to enhance guest experience
- Maintain accurate guest records using hotel reservation systems
- Deliver personalized service to ensure guest satisfaction throughout their stay
- Bachelor's degree in Hospitality Management preferred
- Minimum 2 years of Front Office experience in a luxury hotel environment
- Previous experience as Receptionist, Front Office Agent, or Guest Service Agent
- Familiarity with Opera or similar hotel reservation systems
- Excellent communication and customer service skills
- Additional language skills such as Russian, Arabic, Chinese, French, or German are advantageous
- Front desk operations management
- Guest service excellence
- Cashiering and transaction processing
- Reservation system proficiency
- Multilingual communication
- Interdepartmental coordination
- Competitive tax-free salary paid in UAE Dirhams
- Comprehensive health insurance including dental coverage
- Annual flight allowance and life insurance benefits
- Generous food and beverage privileges
- Discounted stays across Kerzner properties worldwide
- Access to structured training and career mobility programs
- Opportunity to build a long-term career within a globally recognized luxury hospitality brand
Atlantis The Royal, part of Kerzner International, is an ultra-luxury experiential resort located on Palm Jumeirah in Dubai. Together with Atlantis The Palm, it forms one of the UAE's most iconic hospitality destinations, offering extraordinary stays, world-class dining, and immersive guest experiences. With a diverse team representing over 100 nationalities, Atlantis provides a dynamic environment for hospitality professionals seeking growth and excellence in Dubai's thriving tourism industry.Job Title Front Office Guest Services Agent - Atlantis The Royal - Dubai, UAE
Job Description Front Office Guest Services Agent - Atlantis The Royal - Dubai, UAEPosition Overview
Front Office Guest Services Agent at Atlantis The Royal in Dubai, UAE is responsible for delivering seamless check-in and check-out experiences while ensuring personalized guest engagement in a luxury hospitality setting. This role plays a key part in maintaining operational excellence, cashiering accuracy, and exceptional service standards within one of Dubai's most iconic ultra-luxury resorts.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 6500-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Manage smooth and efficient guest check-in and check-out procedures
- Handle cashiering transactions accurately during day and night shifts
- Provide detailed information about resort facilities and services
- Address guest inquiries and special requests promptly and professionally
- Coordinate with housekeeping and other departments to enhance guest experience
- Maintain accurate guest records using hotel reservation systems
- Deliver personalized service to ensure guest satisfaction throughout their stay
- Bachelor's degree in Hospitality Management preferred
- Minimum 2 years of Front Office experience in a luxury hotel environment
- Previous experience as Receptionist, Front Office Agent, or Guest Service Agent
- Familiarity with Opera or similar hotel reservation systems
- Excellent communication and customer service skills
- Additional language skills such as Russian, Arabic, Chinese, French, or German are advantageous
- Front desk operations management
- Guest service excellence
- Cashiering and transaction processing
- Reservation system proficiency
- Multilingual communication
- Interdepartmental coordination
- Competitive tax-free salary paid in UAE Dirhams
- Comprehensive health insurance including dental coverage
- Annual flight allowance and life insurance benefits
- Generous food and beverage privileges
- Discounted stays across Kerzner properties worldwide
- Access to structured training and career mobility programs
- Opportunity to build a long-term career within a globally recognized luxury hospitality brand
Atlantis The Royal, part of Kerzner International, is an ultra-luxury experiential resort located on Palm Jumeirah in Dubai. Together with Atlantis The Palm, it forms one of the UAE's most iconic hospitality destinations, offering extraordinary stays, world-class dining, and immersive guest experiences. With a diverse team representing over 100 nationalities, Atlantis provides a dynamic environment for hospitality professionals seeking growth and excellence in Dubai's thriving tourism industry.
Post DetailsJob Start Date
Salary from 6500.00
Salary to 9000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf