Front Office Team Leader - Lobby Operations - Atlantis The Royal - Dubai, UAE
Atlantis The Palm View all jobs
- Dubai
- DH 11,000-15,000 per month
- Permanent
- Full-time
Front Office Team Leader at Atlantis The Royal Dubai supports daily lobby and reception operations within an ultra-luxury resort environment on Palm Jumeirah. This role coordinates guest service activities, supervises front desk teams, and ensures structured communication between Front Office, Housekeeping, and Call Center departments to maintain seamless arrival and departure experiences.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Hotel Management
Salary: 11000-15000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Oversee day-to-day front office and lobby operations during assigned shifts
- Supervise reception staff to ensure service standards are consistently maintained
- Coordinate with Housekeeping and Call Center teams for real-time room status updates
- Monitor guest arrivals, departures, and special requests to ensure smooth execution
- Handle escalated guest concerns and provide structured service recovery
- Ensure compliance with internal procedures and operational guidelines
- Support team briefings and maintain performance oversight across shifts
- Maintain professional and efficient guest engagement at all times
- Bachelor's degree in Hospitality Management or related field preferred
- Minimum 2 years experience in a similar supervisory role within a luxury hotel
- Exposure to housekeeping coordination and front office systems
- Strong leadership and team supervision capability
- Ability to perform effectively in high-volume guest service environments
- Clear communication skills and structured operational approach
- Front office supervision and shift coordination
- Guest service management and escalation handling
- Inter-department communication and workflow control
- Lobby operations oversight
- Team leadership and performance monitoring
- Service quality assurance in luxury hospitality
- Tax-free salary paid in UAE Dirhams
- Comprehensive medical insurance including dental coverage
- Annual return flight allowance
- Employee dining privileges within resort outlets
- Discounted stays across Kerzner properties worldwide
- Incentive programs and colleague engagement initiatives
- Structured leadership development and internal career mobility opportunities
Atlantis The Royal Dubai operates under Kerzner International on the crescent of Palm Jumeirah as an ultra-luxury experiential resort. The property integrates premium accommodation, destination dining, entertainment attractions, and large-scale hospitality operations. With thousands of professionals across operational divisions, Atlantis provides structured career pathways within Dubai's competitive luxury hospitality sector and supports long-term professional growth across its global portfolio.Job Title Front Office Team Leader - Lobby Operations - Atlantis The Royal - Dubai, UAE
Job Description Front Office Team Leader - Lobby Operations - Atlantis The Royal - Dubai, UAEPosition Overview
Front Office Team Leader at Atlantis The Royal Dubai supports daily lobby and reception operations within an ultra-luxury resort environment on Palm Jumeirah. This role coordinates guest service activities, supervises front desk teams, and ensures structured communication between Front Office, Housekeeping, and Call Center departments to maintain seamless arrival and departure experiences.Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Hotel Management
Salary: 11000-15000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeKey Responsibilities
- Oversee day-to-day front office and lobby operations during assigned shifts
- Supervise reception staff to ensure service standards are consistently maintained
- Coordinate with Housekeeping and Call Center teams for real-time room status updates
- Monitor guest arrivals, departures, and special requests to ensure smooth execution
- Handle escalated guest concerns and provide structured service recovery
- Ensure compliance with internal procedures and operational guidelines
- Support team briefings and maintain performance oversight across shifts
- Maintain professional and efficient guest engagement at all times
- Bachelor's degree in Hospitality Management or related field preferred
- Minimum 2 years experience in a similar supervisory role within a luxury hotel
- Exposure to housekeeping coordination and front office systems
- Strong leadership and team supervision capability
- Ability to perform effectively in high-volume guest service environments
- Clear communication skills and structured operational approach
- Front office supervision and shift coordination
- Guest service management and escalation handling
- Inter-department communication and workflow control
- Lobby operations oversight
- Team leadership and performance monitoring
- Service quality assurance in luxury hospitality
- Tax-free salary paid in UAE Dirhams
- Comprehensive medical insurance including dental coverage
- Annual return flight allowance
- Employee dining privileges within resort outlets
- Discounted stays across Kerzner properties worldwide
- Incentive programs and colleague engagement initiatives
- Structured leadership development and internal career mobility opportunities
Atlantis The Royal Dubai operates under Kerzner International on the crescent of Palm Jumeirah as an ultra-luxury experiential resort. The property integrates premium accommodation, destination dining, entertainment attractions, and large-scale hospitality operations. With thousands of professionals across operational divisions, Atlantis provides structured career pathways within Dubai's competitive luxury hospitality sector and supports long-term professional growth across its global portfolio.
Post DetailsJob Start Date
Salary from 11000.00
Salary to 15000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf